Hawk Chrysler Dodge Jeep Ram

I had warranty work done here for paint bubbling up on the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hoo the hood of my Grand Cherokee Trailhawk. When I picked it up it took them over an hour to even find my car and then I see that they never put the hood stripe on after they painted the new hood. They told me they would reach out to get the stripe put on after the paint cured, they never did. Covid 19 hits a few weeks later and now I have tried about 10 times just to get someone to call me back and the no one ever does. Do not get your car serviced here, they are extreme unorganized and never return emails or phone calls. More

I came in with unrealistic intentions on buying a new charger scat pack and trading in my 2019 gmc that I still owed a lot on. It really started out as a dream and I really didn’t think I was going to be charger scat pack and trading in my 2019 gmc that I still owed a lot on. It really started out as a dream and I really didn’t think I was going to be able to do it. Hawk really came through and made it possible. They gave me more than I thought they would for my GMC and got me a new loan with a really reasonable interest rate with out all that normal BS that comes with buying a car. Thanks a lot guys!!! More

Straight and to the point, honest and genuine. They answered ally questions and were a pleasure to work with. Thank you Justin E. And staff! Best experience I’ve ever had! answered ally questions and were a pleasure to work with. Thank you Justin E. And staff! Best experience I’ve ever had! More

Service was OUTSTANDING today! I dropped off a tire with a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot a nail. I was called a little over an hour later and said that it was ready. When I cam e back for the installation. It took 5 minutes! I cannot express my gratitude for the exceptional service. I worked with Carlos. He was so wonderful!!!1 More

Knowledge. Trustworthy communication. Jason had very good rationale for our purchase and matched us with the best choice for our circumstances. We got a tutorial on the features of the vehicle rationale for our purchase and matched us with the best choice for our circumstances. We got a tutorial on the features of the vehicle More

Great service. Kept me updated on services from beginning to end of work through text messaging. Which is a great idea. I an Very satisfied to end of work through text messaging. Which is a great idea. I an Very satisfied More

We shifted our service business for our 2 Jeeps from another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield. another dealership to Hawk to follow the excellent service we knew we'd get from Roger Mansfield. More

Both Jim Kinney and Jason Beltran were great to work with. They answered all of our questions and went the second mile in customer service. with. They answered all of our questions and went the second mile in customer service. More

My experience was excellent. Customer service representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that representatives were very friendly and helpful. The service was completed in the time frame that was given. They even sent video of overall work that may need attention More

Our Buying Experience Jason Beltran our sales person was very knowledgeable and helpful to my wife and I in making the right choice of vehicle to purchase. He quickly and Jason Beltran our sales person was very knowledgeable and helpful to my wife and I in making the right choice of vehicle to purchase. He quickly and accurately explained the process and what he could do in order for us to be satisfied. The buying process was rather quick and we were on our way home in our new 2020 Grand Cherokee Limited X!! Smiles all the way. More