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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,305 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,305 reviews

September 16, 2026

Prompt. As expected. Fair price. Video status is a nice touch. Thank you very much. More

by DAVID.MILLER.J72
Recommend Dealer
Yes
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Sep 16, 2026 -

Hawk Ford of St. Charles responded

Hearing that your service was prompt and met your expectations means a lot to us. We’re glad the video status updates were helpful and you found our pricing fair.

September 16, 2026

Excellent great customer service I was very pleased with the customer service I received. She was so helpful and nice More

by DINCARUSIELLO
Recommend Dealer
Yes
Employees Worked With
Molly was very nice and helpful
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Sep 16, 2026 -

Hawk Ford of St. Charles responded

Hearing that you were very pleased with our team’s service means a lot to our service department. We’re glad our service team could offer the helpful and friendly support you mentioned during the service on your Ford Edge.

September 16, 2026

Relaxed and very easy to deal with. Low pressure. Gave me a good price on my trade. They were very easy to deal with. More

by TSHANNON0085
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
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Sep 16, 2026 -

Hawk Ford of St. Charles responded

Knowing that our relaxed, low-pressure approach made your Ford Explorer service visit easy is rewarding. Your kind words and five-star rating mean a great deal to our service department.

September 16, 2026

Wonderful and easy Polite and kind service manager I would highly recommend Go go go More

by HOLLIEO36
Recommend Dealer
Yes
Employees Worked With
Kyle Hass
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Sep 16, 2026 -

Hawk Ford of St. Charles responded

Your praise of our service manager’s kindness and politeness highlights the personalized care we strive to offer. We’re delighted the service on your Ford Explorer was smooth and effortless. Thank you for the enthusiastic recommendation.

September 15, 2026

Very accommodating, extremely professional. Would use them again. They came to my work and picked it up, and they also came in and dropped off my keys. There was a mixup about the time for pick More

by SARAHBETTAG
Recommend Dealer
Yes
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Sep 15, 2026 -

Hawk Ford of St. Charles responded

Our service team was glad to manage pickup of your Bronco from your workplace and return your keys at a time that worked for you. Hearing you appreciated our flexibility during the scheduling mix-up means a lot to us. We look forward to taking care of your Bronco again.

September 15, 2026

The dealership is great, great level of service and makes it easy to continue bringing my car there More

by ARNDTFAM5
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 15, 2026 -

Hawk Ford of St. Charles responded

Knowing that it’s easy for you to return with your Mustang Mach-E means a lot to our team. We look forward to providing that same level of service at your next visit.

September 15, 2026

Kathy at the truck pro center was very helpful in getting my RV oil changed on time. More

by DAVID_Y_TAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy at PRO truck service department
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Sep 15, 2026 -

Hawk Ford of St. Charles responded

Timely service is at the heart of how our service department operates. It’s wonderful to hear you found our team helpful in getting the oil change for your Ford completed exactly when you needed it.

September 15, 2026

I came in for the works package but had a few other recommended services also completed. Amaar was very good at explaining the mechanics diagnosis. Nice young man. More

by ricksev58
Recommend Dealer
Yes
Employees Worked With
Amara Raza
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Sep 15, 2026 -

Hawk Ford of St. Charles responded

Clear communication is at the heart of how our service department operates. We’re glad we could complete your works package along with the additional recommended services on your Ford Explorer, and that our explanation of the mechanical diagnosis was helpful. Your five-star rating and kind words mean a great deal to us.

September 14, 2026

5 As always terrific service by the entire Hawk Ford team. Great job! And thank you. More

by BRAGG8HEATHER
Recommend Dealer
Yes
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Sep 14, 2026 -

Hawk Ford of St. Charles responded

Hearing that the service on your Ford F-150 was terrific once again means a lot to our service department. Thank you for your kind words and for trusting us with your vehicle.

September 14, 2026

See the comments above and you'll understand. See the screenshots previously Why didn't I get the monthly special at this quick Lane? More

by oconto1
Recommend Dealer
No
Employees Worked With
Oil change
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