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Hawk Ford of St. Charles
St. Charles, IL
3,265 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,265 reviews
Verified Customer
August 20, 2026
Still have issues, recalls, which seems to be ongoing after taking it off the lot. after taking it off the lot. More
by TODDAH50
Employees Worked With
August 19, 2026
Just bought a nearly new car at Hawk. Eric the salesperson was extremely helpful and not pushy. Everyone I encountered was very helpful. Thank you! S. Becker Eric the salesperson was extremely helpful and not pushy. Everyone I encountered was very helpful. Thank you! S. Becker More
by S. Becker
Employees Worked With
Eric
August 15, 2026
My experience from the time I came in looking for a vehicle to the several times I have had the car service has been exceptional. The sales staff and the service department are a cut above the rest., vehicle to the several times I have had the car service has been exceptional. The sales staff and the service department are a cut above the rest., More
by HOPE.FREE41
Employees Worked With
August 14, 2026
Was pleased with the professional treatment, patience and flexibility of the sales staff. Overall was a very positive experience. flexibility of the sales staff. Overall was a very positive experience. More
by BASSMANII
August 13, 2026
Business management process was tense and difficult. First, the loan amount was incorrect by $800 and had to be adjusted. This caused me to question every other number, for obvious reasons. No credible First, the loan amount was incorrect by $800 and had to be adjusted. This caused me to question every other number, for obvious reasons. No credible explanation was provided for the error. Additionally, the offers for additional warranty coverage were overly expensive and overlapped with the Blue Care certified warranty. I was asked to pay for overlapping coverage during the 12/12 Blue certified warranty. It didn’t make sense to pay twice for coverage I was already receiving. To top things off, Bill’s computer locked up and Chris had to complete the process on his workstation. I felt bad for Bill but also was a bit disappointed in the overall experience, hence my score of 4. All this said, everyone has a bad day occasionally, so that’s what I am going to chalk this up to. More
by JBGOREHAM
August 13, 2026
The team at Hawk Ford made the purchase of a new Bronco as my daughter first new car a pleasant experience. They even went the extra mile to help us surprise her with the new Bronco. as my daughter first new car a pleasant experience. They even went the extra mile to help us surprise her with the new Bronco. More
by JEFF@FLITRUCKING.COM
August 12, 2026
Jeff was great and worked hard to get me in my mustang . Even gave me his personal number of I have any questions. Even gave me his personal number of I have any questions. More
by LILBIRD64
