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Hawk Ford of St. Charles
St. Charles, IL
3,211 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,211 reviews
June 18, 2026
As always, the service was excellent timing was perfect and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service More
by Dan crull
Verified Customer
June 18, 2026
Kirk did an outstanding job with selling us my new Ford truck. He listened to every question I had and answered everything, precisely even one above and beyond and gave us a cup of coffee. I would recommen truck. He listened to every question I had and answered everything, precisely even one above and beyond and gave us a cup of coffee. I would recommend Kurt when you're looking to buy a new Ford vehicle at Hawk. More
by AMCALABRESE26
June 17, 2026
Great, was able to look at new trucks, in lot, without being...followed around by salesperson. We decided to head inside and start talking, finance manager / sales set us up with Eric, great to deal with, being...followed around by salesperson. We decided to head inside and start talking, finance manager / sales set us up with Eric, great to deal with, no aggressive sales tactics, just explained options and possibilities, was like going on vacation with a friend. We ended up getting a great deal on a new F250 and a Bronco. Thank You More
by R
June 16, 2026
Only good things to say about the Hawk Service Center. Oil changes are a breeze with the courier service. Plenty of great communication, too. Oil changes are a breeze with the courier service. Plenty of great communication, too. More
by JPIPER3
June 16, 2026
I can't say enough about the customer service. Excellent job! Molly thank you for following up on my issue. Excellent job! Molly thank you for following up on my issue. More
by AMCALABRESE26
June 14, 2026
The required work regarding 2 recall notices was completed correctly and in a timely fashion. completed correctly and in a timely fashion. More
by MR_STO
Employees Worked With
June 14, 2026
Kirk did a great job communicating throughout the process and followed through on everything he said he would do. He was patient with my questions, helped get the deal where it needed to be, and made the del and followed through on everything he said he would do. He was patient with my questions, helped get the deal where it needed to be, and made the delivery process smooth and straightforward. More
by Mike
June 13, 2026
Quick visit for my THIRD recall! Do better Ford!! Hawk Ford got me a 7:00am appointment, checked the car out in half the time quieted and sent me on my way. Like everyone and eve Do better Ford!! Hawk Ford got me a 7:00am appointment, checked the car out in half the time quieted and sent me on my way. Like everyone and everything about this dealership so far. More
by Jim V
Employees Worked With
Kyle, Horacio
June 10, 2026
Place was clean. People were friendly service was fast In-N-Out like it should be.👍 People were friendly service was fast In-N-Out like it should be.👍 More
by LOPEZ1051
June 10, 2026
It was clean and they were friendly and service was fast In-N-Out like it should be👍 In-N-Out like it should be👍 More
by LOPEZ1051
