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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,407 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,407 reviews

October 30, 2026

Very obliging staff, from customer service on the phones to the service men filing out the initial paperwork before service to the professional mechanics actually servicing your vehicle. More

by TRUFFLES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2026

It was good but to be honest I'm not happy that you put 5,000 miles for the next suggested oil change. Ford says between 7,500 & 10,000. Also, the number of months is way to short. Not happy at all. More

by Chuckdonahue86
Recommend Dealer
Yes
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October 30, 2026

$150 dollars to diagnose but it couldn't be properly diagnosed cause i said the problem happened at highway speeds on the request for the work. Should have been told it wouldn't be possible before going More

by CPDENSMORE
Recommend Dealer
No
Employees Worked With
I'm annoyed by pricing
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October 30, 2026

Good experience. Prifessional but friendly. Hawk met our needs/wants regarding vehicle. We are very happy with our choice. More

by SSIRCH1958
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Brown
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Oct 30, 2026 -

Hawk Ford of St. Charles responded

We’re glad your new Ford Explorer fits your needs and feels like the right choice. Thank you for recognizing our team’s welcoming approach to your purchase.

October 29, 2026

They had just the car and the deal we wanted. Made the whole process easy. More

by LARRY997
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Brown
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Oct 29, 2026 -

Hawk Ford of St. Charles responded

We're glad you found the Ford Escape you wanted and that the purchase process felt straightforward. Thank you for the five-star rating!

October 29, 2026

Very quick work. Easy pickup and the detailed video from the tech was a nice touch. More

by RETRAC1110
Recommend Dealer
Yes
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Oct 29, 2026 -

Hawk Ford of St. Charles responded

We're glad the service on your Ford Maverick was prompt and pickup was straightforward. Hearing that the technician's video added a thoughtful touch means a lot to our team.

October 29, 2026

Hawk is my go to services experts for my Ford 350 motorhome. They are very trustworthy. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 29, 2026 -

Hawk Ford of St. Charles responded

Your confidence in our service team means a great deal to us. We’re grateful you turn to us for care of your Ford F350 motorhome.

October 29, 2026

Fast and friendly service advisors. Great communication. Definitely recommend using this dealership to any one that need work done. More

by Chris Shuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Hawk Ford of St. Charles responded

Your recommendation means a lot to our team. We're happy our advisors kept you informed and made the service visit for your Ford Escape efficient and welcoming.

October 28, 2026

Didn't fix the problem first time. I couldn't even get anything discount for my inconvenience. More

by TCRIVOLIO
Recommend Dealer
No
Employees Worked With
Jerry
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October 27, 2026

Requested A Works package along with a front and rear Differential service. A multi -point inspection was done in which looked good. More

by Rickfaulk
Recommend Dealer
Yes
Employees Worked With
421 Colin Lieb
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Oct 27, 2026 -

Hawk Ford of St. Charles responded

We're pleased the inspection of your Ford Explorer went well. Thank you for the five star rating and for choosing our team for your Works package and front and rear differential service.

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