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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,376 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,376 reviews

April 13, 2024

Fixed the problem right away for my granddaughters car. She’s back on the road. More

by KATHY46
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're pleased to have resolved the issue promptly for your granddaughter's car, getting her back on the road swiftly. Our team is dedicated to providing efficient solutions to keep our customers moving forward. Thank you for entrusting us with your automotive needs!

Helpful
April 12, 2024

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

Helpful
April 12, 2024

We can't speak more highly of Steve and his great level of service and professionalism. He is the main reason we keep coming to Hawk. He is simply outstanding. More

by sourna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about the exceptional service and professionalism provided by Steve that keeps you coming back to us. Steve's dedication to outstanding service exemplifies our commitment to ensuring a top-tier experience for all our valued customers. Thank you for choosing Hawk Ford, and we appreciate your kind words about Steve!

Helpful
April 11, 2024

The sales manager, Chris and Bill, my sales person were excellent! Attentive, courteous and thorough. There are a couple of items that they are working on, but I am confident that they will action accordin More

by Spencer Ruhlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Krueger
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your excellent experience with Chris, the sales manager, and Bill, your salesperson! Their attentiveness, courtesy, and thorough assistance exemplify our commitment to providing top-quality service. We appreciate your confidence in their follow-up on outstanding items, and we're dedicated to ensuring your complete satisfaction. Thank you for choosing Hawk Ford!

Helpful
April 10, 2024

Jerry was so easy to work with. Great communication/updates on the status of my car. i was very satisfied with the level of customer service. More

by LJENNICHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your positive experience with Jerry and our team! Providing great communication and updates on your car's status is a priority for us, and we're thrilled that you were very satisfied with the level of customer service received. Thank you for choosing Hawk Ford; we appreciate your feedback!

Helpful
April 10, 2024

My experience with the Quick Stop has always been great. Staff is friendly, informative & professional. They don’t push additional services and the technicians seem very well trained. The waiting area is ni More

by SHARONJAENEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about your consistently great experiences at the Quick Stop! Our friendly, informative, and professional staff are dedicated to providing top-notch service without pushing unnecessary services. We take pride in our well-trained technicians and comfortable waiting area. Thank you for your recommendation; we look forward to serving you again!

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April 07, 2024

They were very friendly and helpful. They also were transparent showing me the charges for the car. It took about 2 hours to complete the transaction More

by RDAZ11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Hawk Ford of St. Charles responded

We appreciate your feedback! At Hawk Ford of St. Charles, transparency and efficiency are our priorities. Thank you for choosing us for your car purchase.

Helpful
April 03, 2024

Steve Staub. He was great thru the visit keeping me update on what’s wrong and when parts should be in. Over a super great guy!! Thanks again Steve More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Hawk Ford of St. Charles responded

Steve Staub truly went above and beyond to keep you informed throughout your visit, showcasing his dedication and expertise. We're thrilled you had such a positive experience with him – thanks for the kind words.

Helpful
April 01, 2024

Very happy with the service at Hawk Ford and especially Jerry! It was quick and easy. More

by SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 05, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our service, especially with Jerry. Quick and easy service is what we strive for at Hawk Ford of xx. Charles. Thank you for choosing us!

Helpful
March 31, 2024

Spotted the used truck we were looking for and had it in our driveway the next day. No pressure sales, cash sale, and out the door in 90 mins! Our first Ford so we'll see if all goes well in the upcoming ye More

by DAVE@RINKERPHOTO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe H
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Apr 01, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about your seamless experience finding the perfect used truck with us! Our team takes pride in providing a no-pressure sales environment and ensuring a swift transaction that gets you on the road in no time. We appreciate your trust in choosing us for your first Ford and look forward to exceeding your expectations in the years to come. Here's to many more miles of happy driving ahead! Drive with confidence knowing you're part of the Hawk Ford family.

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