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Hawk Ford of St. Charles
St. Charles, IL
2,818 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,818 reviews
July 02, 2025
The customer service was excellent! ! They provided a ride home and delivered my vehicle back to me!! ! They provided a ride home and delivered my vehicle back to me!! More
by CHEVELLESS
Verified CustomerEmployees Worked With
June 28, 2025
Great idea to come to my house and do work on my Transit Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He kn Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He knew what he was doing and good at it. Next time send him. More
by KENMATTHEWS
Employees Worked With
June 27, 2025
Excellent customer service! They provided a ride home and delivered my car when it was done!! They provided a ride home and delivered my car when it was done!! More
by CHEVELLESS
Employees Worked With
June 27, 2025
The team fit me in before my scheduled and and were extremely efficient in my service. Everything was explained in the sent video. extremely efficient in my service. Everything was explained in the sent video. More
by HBAILEY312
Employees Worked With
June 26, 2025
Had my car towed in to this dealership. My issue was resolved in same day. Kristy Swanson my service advisor and the service department went above and beyond taking care of my issue. My issue was resolved in same day. Kristy Swanson my service advisor and the service department went above and beyond taking care of my issue. More
by Paul S.
Employees Worked With
Kristy, Swanson
June 26, 2025
Great service and great mechanic. Completed on time, very thorough and informative. Would recommend very highly. Completed on time, very thorough and informative. Would recommend very highly. More
by JULYHUNT
Employees Worked With
June 26, 2025
Had exactly what I wanted at a fair price the salesman was very helpful and it was quick was very helpful and it was quick More
by KEVIN_HENRYSON
June 25, 2025
Service pickup and delivery was very nice given I was not able to drive to dealership able to drive to dealership More
by KOEHN.BILL
Employees Worked With
June 25, 2025
The employees are friendly but unfortunately every time we make an appointment something we are scheduled for is not completed. we make an appointment something we are scheduled for is not completed. More
by EBBS1287
Employees Worked With
