Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,796 reviews
March 23, 2022
Great customer service, took care of the issue and got my truck back quicker than expected. truck back quicker than expected. More
by CP0272
Verified CustomerEmployees Worked With
March 22, 2022
The staff is very helpful and responsive. The drive up quick lane is very convenient. The drive up quick lane is very convenient. More
by tspolum
March 22, 2022
Hawk Ford in St. Charles, Il has a Service Department Team that are efficient, knowledgeable and caring. You are immediately greeted and they write down what your Charles, Il has a Service Department Team that are efficient, knowledgeable and caring. You are immediately greeted and they write down what your vehicles needs are and then they discuss with you the cost options. I urge all vehicle owners to obtain their service here at Hawk, because of their knowledge, experience and demeanor. More
by ERIC_SMTH
March 22, 2022
Very professional and timely. Communication was above expectations before, during, and even after service. Thank you to everyone involved Communication was above expectations before, during, and even after service. Thank you to everyone involved More
by JOE@FLYAIRBOSS.COM
March 22, 2022
Great efficient service ! I arrived at my scheduled time and was taken care of immediately and had a comfortable experience in the waiting area I arrived at my scheduled time and was taken care of immediately and had a comfortable experience in the waiting area More
by SZEWMAN
Employees Worked With
Patrick Hertel
March 22, 2022
Scheduled an appointment for a front end alignment two weeks in advance. The dealer didn't even start the alignment till three business days later!! weeks in advance. The dealer didn't even start the alignment till three business days later!! More
by JDSALES0
Employees Worked With
Multiple employees
March 21, 2022
Was told a part was being delivered the next day to fix my new car, j made arrangements to borrow a car and the part never showed up and my car isn’t fixed her my new car, j made arrangements to borrow a car and the part never showed up and my car isn’t fixed her More
by DWSCHER
Employees Worked With
March 21, 2022
Quick visit for an oil change. Upgraded to a tire rotation. Work was done quickly. The young lady at the desk eve advised that I had 1 recall iyem and scheduled me for the work. Upgraded to a tire rotation. Work was done quickly. The young lady at the desk eve advised that I had 1 recall iyem and scheduled me for the work. More
by EDWARD.RIBEIRO
March 21, 2022
There was a problem with a part not being available, but I was kept well informed. As the part became accessible my Escape was repaired correctly and promptly. The service dept. did an excellent job. I was kept well informed. As the part became accessible my Escape was repaired correctly and promptly. The service dept. did an excellent job. More
by JOELANDERSON187
Employees Worked With
