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Hawk Ford of St. Charles
St. Charles, IL
2,799 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,799 reviews
March 01, 2022
Scheduled an appointment after being told I had a recall. Once arriving at dealership I was told rudely that there is a grace period for recalls. I understood this and asked if this recall can be performed w Once arriving at dealership I was told rudely that there is a grace period for recalls. I understood this and asked if this recall can be performed when scheduling. What made this worse was I pulled the vehicle out of storage to have the recall performed. More
by JEFF W
Verified CustomerEmployees Worked With
I didn’t receive employee name when scheduling or when arriving at dealership
February 28, 2022
Made my appointment with Patrick - super easy & fast. Needed my truck back early as I was leaving town, kind of put the crunch on Steve and the service team and the man pulled through. Had my truck rea Needed my truck back early as I was leaving town, kind of put the crunch on Steve and the service team and the man pulled through. Had my truck ready 45min earlier than requested. More
by CE0
February 28, 2022
Steve at Hawk Auto has been serving our transit van for a nonprofit for years now. He is amazingly courteous, dedicated and kind. nonprofit for years now. He is amazingly courteous, dedicated and kind. More
by AMYSINGER
February 25, 2022
Service guys were very helpful and informative. In and out quick! 15 word minimum is not very helpful. In and out quick! 15 word minimum is not very helpful. More
by JJLASCOLA
February 25, 2022
they diagnosed and fixed a broken valve spring and did an oil change on my f250 for900 dollars. another ford dealer wanted to replace the entire engine!!!! the other dealership wanted 3300 just to "tear dow oil change on my f250 for900 dollars. another ford dealer wanted to replace the entire engine!!!! the other dealership wanted 3300 just to "tear down" the engine just to diagnose why i had no compression! This truck had 60k miles and i am the original owner. I am thankful that the guys at Hawk are honest guys! keep up the great work More
by THECONSTRUCTIONGURU
Employees Worked With
February 25, 2022
Hawk Ford has been great to work with. Accommodations and service provided by Hawk Ford is top notch. Customer service is definitely a strong point at Hawk Ford. Accommodations and service provided by Hawk Ford is top notch. Customer service is definitely a strong point at Hawk Ford. More
by nicholaswalker14
Employees Worked With
Peter: Customer transport
February 25, 2022
They have been very steadfast. So steadfast. Incredibly steadfast. Steadfast is really the word here. So steadfast. Incredibly steadfast. Steadfast is really the word here. More
by SRPRUSS
Employees Worked With
