Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,390 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,390 reviews
November 27, 2018
Wonderful car buying experience This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professi This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professionalism and pure ease. Highly recommend Hawk Ford and Tony! More
by kadams
Verified CustomerEmployees Worked With
Tony, Chris
Helpful November 27, 2018
Warranty claim Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to ever Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to everyone and a happy new year. More
by NATALIELUBBERS
Employees Worked With
Paulie Rapier
November 27, 2018
Service Estimate Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Than Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Thanks More
by VPIERCEINCHICAGO
Employees Worked With
Steve Staub
November 27, 2018
The people were very nice and friendly. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. More
by mdgrady33
Employees Worked With
I did not work with sales at all. Just went in to ask where the service department was.
November 27, 2018
all good all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great More
by TERRYJWEIGHT
Employees Worked With
Paulie Rapier
November 27, 2018
Very professional, no pressure Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood from the beginning and never pressured me. Gave me all the info I requested, his recommendations we’re right on the money. More
by JERL0730
Employees Worked With
Bob Perri
November 27, 2018
Mustang GT Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang' Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang's price and the value of my trade in. Bob Perri is excellent. More
by CUDMUD
Employees Worked With
Bob Perri
November 27, 2018
Professional and personal. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. More
by dengr994
Employees Worked With
Jordan Torres, can not remember the finance associate.
November 24, 2018
exellent experience we were treated very nice One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we th One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we thank you More
by Minnie
Employees Worked With
BOB PERRI & JOHN GOMEZ EXELLENT SALES ASSOCIATES
November 20, 2018
Found some defect after purchase I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected More
by Umesh
Employees Worked With
Nick lach
