Hawk Ford of St. Charles - Service Center

Service was fine, did what I asked. They recommended service that were needed and provided estimates They recommended service that were needed and provided estimates More

Best place in St. Charles to have my RV Oil change and Engine serviced. They found an AC problem that completely stumped the RV Dealer. Charles to have my RV Oil change and Engine serviced. They found an AC problem that completely stumped the RV Dealer. More

Great service. Always quick and easy to drop off the car or spend some time in the new quick service center. Always quick and easy to drop off the car or spend some time in the new quick service center. More

Everyone we encountered was helpful and very knowledgeable. We knew what services would be done and the cost of each service. knowledgeable. We knew what services would be done and the cost of each service. More

Great service, friendly and attentive staff. Clean waiting room and clean service area, very comfortable. Clean waiting room and clean service area, very comfortable. More

Greatest experience nice people great service I feel they look at me is a family member look at me is a family member More

I have all service on my 2017 Expedition at Hawk Ford. Each and every service event has been outstanding from arrival to pickup. The technicians are helpful and very knowledgeable. Steve, the service mana Each and every service event has been outstanding from arrival to pickup. The technicians are helpful and very knowledgeable. Steve, the service manager is wonderful to work with, answer any and all questions. He always gives “service with a smile.” More

I had an emergency with my car. I was driving on the I-294 tollroad late Sunday night when a warning light came on my dashboard that a tire pressure gauge was malfunctioning. That I was driving on the I-294 tollroad late Sunday night when a warning light came on my dashboard that a tire pressure gauge was malfunctioning. That perplexed me because I had just had my car serviced only days before and everything checked out satisfactorily. I managed to get home without incident and the next day, Monday, the warning was no longer displayed. On Tuesday, however, a different warning came on saying that now there was low tire pressure and NOT merely a problem with a gauge. I quickly called the Quick Lane Service Department to see what ai should do about the problem since I had been there within a week's time and this problem should have been found on the routine inspection. The person on the phone told me to bring the car right in and even gave me suggestions for how to be safe when driving in traffic with a car with potential break down possibility. All the people working in and around the shop were most helpful to me throughout my whole experience there. As it turned out, I had a nail in my tire and I needed to make several decisions about the outcome of what to do to solve the very tricky problem of having a big nail in a bad place on a tire that was part of a set of rather old tires. More