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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,856 Reviews of Hawk Ford of St. Charles - Service Center
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Verified Customer
May 18, 2022
This is the first time I ever had to wait over two and a half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering i half hours for oil change at this location. It’s usually very quick, even when they’re busy. Seemed to be a lot of new employees and am wondering if that was part of it and not for the better. If this is how it’s going to be every time I take my car for service now, I don’t know if I want to continue to bring my car there. More
by MEGGYNLUX
Employees Worked With
May 16, 2022
Hello, After I called in for to schedule an appointment for 2 recalls, they did not have the part in stock for the recall after I came in. I could of waited until that part was in to bring it i appointment for 2 recalls, they did not have the part in stock for the recall after I came in. I could of waited until that part was in to bring it in. More
by cobraroush
Employees Worked With
Other Employees :
Patrick Hertel, Andrew Munson
May 15, 2022
Excellent friendly cutomer service! Got the work done sooner than expected at a very fair price. Will become my go to service department in the future. Got the work done sooner than expected at a very fair price. Will become my go to service department in the future. More
by S.STARS
May 13, 2022
Service center was less than helpful and does not compare to other ford dealerships in the surrounding area. to other ford dealerships in the surrounding area. More
by 4dahudz
May 13, 2022
Brett got our 550 back on the road in record time so my wife could drive the horses home within 2 days. Lifesaver when you’re on the road with horses. wife could drive the horses home within 2 days. Lifesaver when you’re on the road with horses. More
by PETER67
Employees Worked With
Brett
May 11, 2022
They were very friendly and new what my car needed. The work was was done in a reasonable amount of time and everything was explained to me. The work was was done in a reasonable amount of time and everything was explained to me. More
by HERBMAAG52
May 11, 2022
Quick and efficient. Price was very high however. I was able to get in same day. Price was very high however. I was able to get in same day. More
by KRDENSON
