Daniel Mohon
Daniel Mohon at Hawk Ford of St. Charles
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Daniel Mohon

Parts Advisor

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.9
26 Reviews

Dealership Experience

18 yrs, 11 mos

Languages Spoken

English English

4.9

26 Reviews

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26 Reviews of Daniel Mohon

April 19, 2024

Dealership Rating
Employee Rating

i deal with parts and service on a daily basis steve and his team and doug and his team are always there to assist me thanks More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Hawk Ford of St. Charles responded

Thank you for the review! Based on your comments, I believe you meant to give us 5-STARS. Would you mind updating the star rating from 1 to 5? If there is a reason why you gave us 1-STAR, I would love for you to give me a call direct at 630-584-1800 ext. 830! My name is Jessica Vida, I am the Customer Experience Manager and I want to ensure you were taken care of! Thank you again!

April 19, 2024

Dealership Rating
Employee Rating

we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 12, 2024

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Employee Rating

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

January 05, 2024

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Employee Rating

My experience at Hawk Ford of St. Charles was positive in every way. I will recommend them to others, More

by EARLENEWILLIS
Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're delighted to hear that your experience at Hawk Ford of xx. Charles was positive in every way. Thank you for your recommendation – we truly appreciate your support and look forward to welcoming those you recommend to us with the same exceptional service!

September 25, 2023

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Employee Rating

dealing with steve and his team is great not happy with phone tree .have tried to purchase vehicles but can never come to a deal as there is always dealer markup More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Hawk Ford of St. Charles responded

Hi Gary, my name is Jessica, I am one of the Managers at Hawk Ford of xx. Charles. My direct line at the Dealership is 630-584-1800 ext. 830. Can you please give me a call to review your sales concern? I'd love to know a little more so I can see how I can best assist you! I look forward to hearing from you. ~ Jessica Vida, Hawk Ford of xx. Charles

September 25, 2023

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Employee Rating

parts and service department are great to work with very good communication. Sales department have not been able to make a deal More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2023

Dealership Rating
Employee Rating

it is always a pleasure working with steve in service and doug and his team in parts not so much with sales department. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2023

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Employee Rating

i have been dealing with this dealership for 28 years and noting but good experiences. More

by JHAWBAKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta

Aug 16, 2023

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

February 01, 2023

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Employee Rating

Service was extremely quick and setting an appointment was easy. I would definitely recommend servicing your vehicle here. However, the pricing online was misleading. When setting an appointment it says More

by alexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Feb 06, 2023

Hawk Ford of St. Charles responded

Hi Alex, I apologize for any confusion caused while booking your online appointment. We have made necessary changes so that does not happen again. Thank you for letting us know & thank you for being a Hawk customer! Happy to hear everything else regarding the visit went smoothly! Jessica Vida, Manager Hawk Ford of xx. Charles 630-584-1800 ext. 830

January 07, 2023

Dealership Rating
Employee Rating

The service at Hawk Ford St Charles Quick Lane was exceptional. Sweet Htoo the tech was super, he took care of all my concerns. I'm a retired heavy equipment machanic,44 years, and quite fussy about m More

by jefechner43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin, Kirk Brown, Josh Grant , Jim Pascente, Tech: Sweet Htoo... 5 Stars..

Mar 02, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

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