Hawk Ford of St. Charles - Service Center

Good communication and the tech doing my service saw a shield that was hanging and fixed it without me telling him about it. Thanks for the good service. See you all at my next oil change shield that was hanging and fixed it without me telling him about it. Thanks for the good service. See you all at my next oil change More

Patrick who typically assists me when I go into the quick lane is always so helpful and nice. Makes the experience taking your car into the dealership for maintenance that much better lane is always so helpful and nice. Makes the experience taking your car into the dealership for maintenance that much better More

Steve in service is the man! I've been into the service department a few times over the past few years with issues and Steve has always taken care of me. Fits me in when I need and makes sure things are d department a few times over the past few years with issues and Steve has always taken care of me. Fits me in when I need and makes sure things are done in an acceptable amount of time! More

Hawk Ford's service department is always professional and quick. I waited for my vehicle for maybe 30 minutes while it received its 10,000-mile service. Will be back for the next scheduled service. quick. I waited for my vehicle for maybe 30 minutes while it received its 10,000-mile service. Will be back for the next scheduled service. More

Nice Guys, did the work - but only the bare minimum. I Nice Guys, did the work - but only the bare minimum. I brought in an ancient 2006 car that needed some help. I towed it here from 200 miles away be Nice Guys, did the work - but only the bare minimum. I brought in an ancient 2006 car that needed some help. I towed it here from 200 miles away because I need skill and professionalism. The guys were afraid to touch it. They didn't like working on old stuff. I get it. But I'm not giving you 5 stars for timid service. I had two requests that were not even addressed because they didn't want to bother with it. On the other hand.. Scott is a class A guy.. wish there were more like him. He referred me to a great place for the interior. As I said... I get it. Don't want to work on old crap. That's fine, but that's not 5 stars. More

Very helpful staff….car was brought in for a recall and some service. They did the service needed, found answers for me regarding an extended warranty for my vehicle and even ran it through a car wash. some service. They did the service needed, found answers for me regarding an extended warranty for my vehicle and even ran it through a car wash. More

Steve was fast and courteous!Great Job!Happy we Steve was fast and courteous! Great Job! Happy we bought from Hawk will recommend to anyone looking for a used or new car. We appreciate the ef Steve was fast and courteous! Great Job! Happy we bought from Hawk will recommend to anyone looking for a used or new car. We appreciate the effort. More

The service i had done was great. I didn't have to wait long for an oil change. this was my first visit for a oil change. The dealership service will be better accessed once the new construction is finish long for an oil change. this was my first visit for a oil change. The dealership service will be better accessed once the new construction is finished. More

Service was pleasant - work done ahead of schedule and came in under estimate - everything was a good experience - glad I took it to Hawk Ford came in under estimate - everything was a good experience - glad I took it to Hawk Ford More

Needed Extra Key made Done WAY to costly Way to much Needed Extra Key made Done WAY to costly Way to much $ There should at least be a discount This is a New car 2021 seems VERY excessive cost Needed Extra Key made Done WAY to costly Way to much $ There should at least be a discount This is a New car 2021 seems VERY excessive cost !!!! More