Back

Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews

1,856 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
April 07, 2021

I took my RV to Hawk for an oil change and alignment. For the price of just an oil change at my RV dealer I got both an oil change and an alignment. Everyone was very helpful. I will go there again. More

by jmscanlon2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Innocanti
April 07, 2021

I was incredibly pleased and impressed with the way Steve handled my car’s problem. He greeted me as soon as I pulled in and listened to my concern about the transmission fault warning that I received on my More

by KOBALIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Our truck needed a minor repair. I had an appointment, and as soon as I arrived, they took the truck in, made the repair, and I was on my way in less than an hour. Very friendly service! More

by TUBAANDY57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
March 30, 2021

Excellent and friendly service as always. I know I can always count in great service. The staff is always friendly and knowledgeable. This is my go too trusted dealer. More

by GABITAORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
March 29, 2021

Recall under warrantee. Service department is excellent. Courtesy driver dropped me at my office. Always enjoy having my vehicles serviced at Hawk Ford of St Charles. More

by RUSSE521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
March 24, 2021

Many thanks to the service department two Steve's, and especially Sam my mechanic who treats my car like his own. HAWK IS #1, THANKS More

by GOLDENS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam my number one mechanic, Steve Kershaw
March 19, 2021

great to deal with, had a problem and they took care of the issue right away. they did exactly what they said they would. I appreciate the honesty More

by jmcmurtry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheperka, Steve Kershaw
March 12, 2021

I have always been extremely happy with the service at I have always been extremely happy with the service at Quick lanes in Saint Charles. Looking forward to the new facilities when they open. The proble More

by rjs7517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
March 10, 2021

Truck in shop for damage repair. Steve in Service Department worked with insurance and kept me informed about insurance estimates and then as repair work progressed. Thanks. More

by GREBDEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

In summation excellent service provided by this dealer.I In summation excellent service provided by this dealer. I was kept up to date on the status of the repairs.Car was returned in very clean condition. More

by THOMAS.KAIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kershaw
...
136
...