Hawk Ford of St. Charles - Service Center

I thoroughly enjoy and appreciate the service department at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! More

The advisor Kyle Johansmeyer handled the replacement of our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporat our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporate's process/policy in requiring a review of the repair and associated coverage was a bit cumbersome. However Kyle provided a loaner vehicle which minimized the inconvenience. More

I enjoyed working with Steve during the repair of my RV. He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck serv He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck service center to anyone who needs help with mechanical repairs. More

Hawk Ford has great techs. The front end guys are very helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service More

Very timely, took care of the recall on my 2018 Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford More

Always customer service oriented team! Quality work. Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from e Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from everyone in the service team. They all do a great job. More

I was incredibly pleased and impressed with the way Steve handled my car’s problem. He greeted me as soon as I pulled in and listened to my concern about the transmission fault warning that I received on my handled my car’s problem. He greeted me as soon as I pulled in and listened to my concern about the transmission fault warning that I received on my control panel an hour away from home. He explained what he would do to determine the source of the problem. He handled the issue promptly and professionally. More

I took my RV to Hawk for an oil change and alignment. For the price of just an oil change at my RV dealer I got both an oil change and an alignment. Everyone was very helpful. I will go there again. the price of just an oil change at my RV dealer I got both an oil change and an alignment. Everyone was very helpful. I will go there again. More

Our truck needed a minor repair. I had an appointment, and as soon as I arrived, they took the truck in, made the repair, and I was on my way in less than an hour. Very friendly service! and as soon as I arrived, they took the truck in, made the repair, and I was on my way in less than an hour. Very friendly service! More

Excellent and friendly service as always. I know I can always count in great service. The staff is always friendly and knowledgeable. This is my go too trusted dealer. always count in great service. The staff is always friendly and knowledgeable. This is my go too trusted dealer. More