Hawk Ford of St. Charles - Service Center

Steve in the service department was very nice to work with. He kept me informed throughout the day. I would definitely recommend him to my friends. with. He kept me informed throughout the day. I would definitely recommend him to my friends. More

Friendly staff - quick service - fair price! I have 3 Ford vehicles that are services by Hawk Ford of St. Charles, that sure does say something. Ford vehicles that are services by Hawk Ford of St. Charles, that sure does say something. More

I always keep coming back to this dealership because of the 5-star all around service they provide every single time. The Steve’s are absolutely great. They communicate and work with me to find the issues, the 5-star all around service they provide every single time. The Steve’s are absolutely great. They communicate and work with me to find the issues, best solutions at the best prices. The quick lane as well. They get you in and out with such a kind and helpful staff. I’ve been coming here for years and plan to continue. Thank you! More

Great group, answered my questions about oil for my new vehicle and found my missing Ford points sales could not account for. Points saved me money for future services. vehicle and found my missing Ford points sales could not account for. Points saved me money for future services. More

The truck service team were all professional and took good care of our vehicle maintenance. Great team to work with. I will be back. Thanks good care of our vehicle maintenance. Great team to work with. I will be back. Thanks More

The gentleman at the desk was very pleasant and knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. More

Guys in the HD truck service/sales building are top notch. You better do everything you can to keep them till they collect social security. notch. You better do everything you can to keep them till they collect social security. More

This was my best visit here. I brought my car in for an oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, and a short while later Kyle called me and got both things completed. That’s good service. More

Steve Staub kept me informed about what was being done with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. More

My service experience was a good one. Patrick was friendly, honest and competent. I was in and out of there in timely fashion and very satisfied with the job friendly, honest and competent. I was in and out of there in timely fashion and very satisfied with the job More