Gus Babalis
Gus Babalis at Hawk Ford of St. Charles

Gus Babalis

General Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

4.0
59 Reviews
4.0

59 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

Greek Greek

59 Reviews of Gus Babalis

January 14, 2024

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Employee Rating

This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

December 14, 2023

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Thank you to everyone involved in the purchase of my son's Mustang. Gus Babalis I can never Thank you enough for making Bobby's(Rizzo)dream come true. Nick S. you are The Best. Andrew K. Thank you for a More

by DJRIZZO
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas

Feb 29, 2024

Hawk Ford of St. Charles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 12, 2023

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Awesome service department and salespeople. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. More

by tonylom93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Vida, Connor Brown , Eric sakumoto

Feb 29, 2024

Hawk Ford of St. Charles responded

Reviews like yours provide encouraging feedback. Thank you for your business, we appreciate you as a Hawk customer!

July 25, 2023

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Picked up my Raptor R from Hawk Ford St. Charles this past weekend and I cannot be more pleased with the service! My salesman Nicholas S. was awesome all around and extremely helpful through More

by db11
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Recommend Dealer
Yes

July 06, 2023

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Waited 10 minutes when I first arrived. There were people around to help but just ignored me lost my part and shipped the wrong part (right vs left)- had to wait an extra two days Communi More

by DOUGJONESIL
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Recommend Dealer
No
Jul 07, 2023

Hawk Ford of St. Charles responded

Hi Doug, I apologize for the delay in getting you settled in. I know you spoke with Molly, our customer care agent, regarding that portion of your visit. I also apologize that the wrong part was shipped here - that does happen from time to time and I know how frustrating that can be. I will ensure that I share with our Advisor team the importance of communication - we always strive for complete customer satisfaction and communication is of utmost importance! I understand that certain parts are also more expensive than we often like - but I am ultimately glad that we were able to fix your Raptor. If we can assist you in the future, you can call myself or Molly direct at 630-584-1800, option 2 for Service. We are happy to help! Jessica Vida, Manager Hawk Ford of St. Charles

June 12, 2023

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Great experience, very friendly people Eric Sakumoto was a great salesman. We will be back again More

by tonylom93
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto

Jun 17, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

March 08, 2023

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I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet More

by EFORD66
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Recommend Dealer
Yes

Other Employees Tagged: John Hartgenbush, Jessica Vida

Mar 10, 2023

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

February 15, 2023

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I’ve had my truck serviced here three times now and each was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck More

by VERBEECK
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Jessica Vida

Mar 03, 2023

Hawk Ford of St. Charles responded

Hi Verbeeck, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 28, 2022

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Want to charge $200 to look at a malfunctioning backup camera on an Explorer that has 18k miles. Joke More

by LEBLANC5283
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Recommend Dealer
No
Dec 29, 2022

Hawk Ford of St. Charles responded

Hi Steven, I noticed that you were recently in our Quick Lane, first, I thank you for your recent service visit! As it relates to your back-up camera issue, we would first need to diagnose the issue to know what is wrong with it. That requires a Technician to look into what is wrong with it before sending to Ford. If the part is covered by Ford Warranty, there would not be a charge but until we look into what is malfunctioning, Ford does not authorize repairs. Please call me direct at 630-584-1800 ext. 830 so I can explain in more detail. Thank you, I look forward to hearing from you! Jessica Vida Manager, Hawk Ford of St. Charles 630-584-1800 ext. 830

December 07, 2022

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We brought our vehicle (2020 F150) for service at Hawk Ford of Saint Charles. The vehicle was alerting to Low Oil Pressure and was still within the factory warranty. The dealership called multiple times More

by efoster
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chris Krueger, Steve Staub , Monique Case

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