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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,862 Reviews of Hawk Ford of St. Charles - Service Center
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Verified Customer
January 27, 2021
Service was fast and convenient. Employee explained how the ford pass points system worked and how it can be used. Will return to Hawk Ford for any needed service again the ford pass points system worked and how it can be used. Will return to Hawk Ford for any needed service again More
by JEFFAJOHNSON5.0
Employees Worked With
Steve Kershaw
January 26, 2021
Steve Staub always takes good care of me and my truck. He is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at a reasonable cost. What more could I ask for? And, the cashier was also quick and responsive not making me wait when I picked it up. Five stars all around. More
by Koonce722
Employees Worked With
January 25, 2021
Thanks to Steve Kershaw for getting me in and having my car fixed the same day without an appointment, I can always count on Hawk Ford, car fixed the same day without an appointment, I can always count on Hawk Ford, More
by GOLDENS3
January 22, 2021
Great service, very organized process. I scheduled all the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you More
by CARMEN.SAMMAURO
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
January 21, 2021
The Truck Center is A+. We always have top notch, knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling More
by scubachik2
Employees Worked With
Scott Cheperka
January 20, 2021
Did not agree with salespeople PUSHING customers on repairs. I almost told customers that I have a guy who will do your repairs for half the price repairs. I almost told customers that I have a guy who will do your repairs for half the price More
by WAYNERABE621
Employees Worked With
Patrick Hertel, Zack Innocanti
January 17, 2021
Used the Quick lane for an oil change and tire rotation. I arrived handed over my keys and the car was quickly attended to. I was out the door in 1/2 hour. And the cost was covered with Ford Pass rewards I arrived handed over my keys and the car was quickly attended to. I was out the door in 1/2 hour. And the cost was covered with Ford Pass rewards. Very pleased with whole experience. More
by pbcul8r
Employees Worked With
Zack Innocanti
January 08, 2021
We have never had better service at a Ford dealer. Scott in service is Awesom. Everyone there is very helpful. And attentive very respectful., great experience in service is Awesom. Everyone there is very helpful. And attentive very respectful., great experience More
by driverzz
January 05, 2021
Scott was extremely helpful. Got me into a loanet so i didn't have to tske off from work. Would highly recommend using them for any repair or service. didn't have to tske off from work. Would highly recommend using them for any repair or service. More
by PETEVAN01
Employees Worked With
Scott Cheperka
