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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,889 Reviews

1,889 Reviews of Hawk Ford of St. Charles - Service Center

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March 12, 2021

I have always been extremely happy with the service at I have always been extremely happy with the service at Quick lanes in Saint Charles. Looking forward to the new facilities when they open. The proble More

by rjs7517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
March 10, 2021

Truck in shop for damage repair. Steve in Service Department worked with insurance and kept me informed about insurance estimates and then as repair work progressed. Thanks. More

by GREBDEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

In summation excellent service provided by this dealer.I In summation excellent service provided by this dealer. I was kept up to date on the status of the repairs.Car was returned in very clean condition. More

by THOMAS.KAIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kershaw
March 04, 2021

Steve in the service department was very nice to work with. He kept me informed throughout the day. I would definitely recommend him to my friends. More

by MDTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel, Steve Kershaw
March 02, 2021

I always keep coming back to this dealership because of the 5-star all around service they provide every single time. The Steve’s are absolutely great. They communicate and work with me to find the issues, More

by sushilanigam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
March 02, 2021

Friendly staff - quick service - fair price! I have 3 Ford vehicles that are services by Hawk Ford of St. Charles, that sure does say something. More

by TONY@HOTKO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
February 26, 2021

Great group, answered my questions about oil for my new vehicle and found my missing Ford points sales could not account for. Points saved me money for future services. More

by GIZMO54B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel, Zack Innocanti, Scott Cheperka
February 22, 2021

The truck service team were all professional and took good care of our vehicle maintenance. Great team to work with. I will be back. Thanks More

by kelly.walls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
February 18, 2021

Guys in the HD truck service/sales building are top notch. You better do everything you can to keep them till they collect social security. More

by BLUDTRL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim, Zack Innocanti, Scott Cheperka
February 18, 2021

The gentleman at the desk was very pleasant and knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. More

by COOLETTE1833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
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