Hawk Ford of St. Charles - Service Center

Ed is an outstanding mechanic and also a super nice guy! Always trust him to do superior work👍, very knowledgeable and explains everything to us Always trust him to do superior work👍, very knowledgeable and explains everything to us More

Great fast friendly service for a quick oil change. Was glade I could get a diesel oil change and not have to go to their fleet services glade I could get a diesel oil change and not have to go to their fleet services More

Quick Lane Service oil change was done pretty fast. Only comment is my paperwork indicated the wrong oil was used for my F150. When questioned why it was listed that way, I was told it was a computer error comment is my paperwork indicated the wrong oil was used for my F150. When questioned why it was listed that way, I was told it was a computer error and the correct oil was used, but there was not really a way to check according to Kyle. Never had this issue sin the past so I am not sure why the paperwork would change. I hope it was done correctly. More

Steve Staub has helped me with my car many times, and is always very friendly and helpful! He communicates with me very well, and always keeps me informed and up to date on what is going on with my car. always very friendly and helpful! He communicates with me very well, and always keeps me informed and up to date on what is going on with my car. More

Have used Hawk Ford STC service since 2016 and it’s always top notch...from the Quick Lane crew to the cashier It’s always impressively customer focused. always top notch...from the Quick Lane crew to the cashier It’s always impressively customer focused. More

I have been going to this dealership since I moved to IL in 2004 and I am completely satisfied with their service. The staff is friendly, professional, helpful and alway treats me with courtesy and keeps me in 2004 and I am completely satisfied with their service. The staff is friendly, professional, helpful and alway treats me with courtesy and keeps me informed of status and costs related to the service. More

Great Quick Lane service. Patrick is a super customer service associate. A wonderful asset to your company. Will continue to use your service. Looking forward to your new facility. service associate. A wonderful asset to your company. Will continue to use your service. Looking forward to your new facility. More

The visit was good. Patrick stayed on top of it as usual! Looking forward to the new building. I like to go to Hawk for my service needs because they care usual! Looking forward to the new building. I like to go to Hawk for my service needs because they care More

All good on this visit, oil change and a few misc items. Took a little longer than other times but not a big deal. A+ Took a little longer than other times but not a big deal. A+ More