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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,856 Reviews of Hawk Ford of St. Charles - Service Center
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October 27, 2020
I trust Hawk Ford and their team. Based on my past experience with Hawk Ford I feel comfortable with their work and recommendations. Excellent and timely service. experience with Hawk Ford I feel comfortable with their work and recommendations. Excellent and timely service. More
by LAUALI
Verified CustomerEmployees Worked With
October 26, 2020
They did not fix the problem. We asked them to change the brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. brake rotors because they were warped and damaged. A hawk Ford did was grind them down and slap them back on. More
by PGIESLE
Employees Worked With
October 22, 2020
I followed Kirk Brown here many years ago......because I trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what trust him.....and thereby Hawk Ford. Steve and Steve in the service department have always done what is best for ME when making decisions about what work needs to be done on our vehicles, And the quality of service work is the best! Rich Brennan More
by DIVEBRENNAN
October 20, 2020
Exceptional service as usual. Thorough explanations for why and what needed to be completed. Truck is running amazing after appointment. Quality effort and excellent customer service why and what needed to be completed. Truck is running amazing after appointment. Quality effort and excellent customer service More
by JRMYERS1717
Employees Worked With
Zack Innocanti
October 19, 2020
You can’t make an appointment for simple oil change. First come first served. I was told 45 minutes when I arrived...couldn’t leave and come back in 30-40 minutes. Had to sit and wait First come first served. I was told 45 minutes when I arrived...couldn’t leave and come back in 30-40 minutes. Had to sit and wait More
by ROD_SOWDERS
Employees Worked With
Idk
October 19, 2020
The Quick Lane service was comprehensive and expert, and my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. More
by DMOR2
Employees Worked With
Scott Cheperka
October 19, 2020
Very satisfied with the service, and the friendly and helpful staff. Work was done on time and I am very satisfied with the total experience. helpful staff. Work was done on time and I am very satisfied with the total experience. More
by akobler
Employees Worked With
October 19, 2020
Hawk Ford leads the way in service from start to finish. They have an intuitive online schedule system, take care of the issue and then let you know when it is done. They have an intuitive online schedule system, take care of the issue and then let you know when it is done. More
by matchett.lindsay
Employees Worked With
October 15, 2020
Came in for an oil change & tire rotation, “The Works”. The service writer told me it would be 30 minutes before they could get it in, which was fine with me, but it was done much faster. The place doesn’t The service writer told me it would be 30 minutes before they could get it in, which was fine with me, but it was done much faster. The place doesn’t hVe near the personality it did with Rebecca and Nick in the past, but the service is still great. More
by MIKE60174
Employees Worked With
Two unnamed service writers.
