Hawk Ford of St. Charles - Service Center

The service department did a great job getting me in and out in a very timely manner everyone was very polite and courteous. They kept me updated throughout my wait out in a very timely manner everyone was very polite and courteous. They kept me updated throughout my wait More

They did a great job and I really appreciated being able to use the courtesy car for the few days my car was being serviced! to use the courtesy car for the few days my car was being serviced! More

Have purchased cars here for 40 years. Great service. Thanks to all the great technicians. Steve Staub is the best. My cars are running great. Thanks to all the great technicians. Steve Staub is the best. My cars are running great. More

I have had multiple trips for service recently. The two I have had multiple trips for service recently. The two service advisors have been great! Also the most recent visit the tech went above and beyond I have had multiple trips for service recently. The two service advisors have been great! Also the most recent visit the tech went above and beyond with a meticulous sense of quality workmanship. He was professional and didnt mind me looking over his shoulder occassionally. To date, the warranty has more than paid for itself. Best dealings with a dealership I have had. More

Nice, friendly and courteous people. The wait time was fairly short. Everything was explained in detail regarding the work order on my truck. Good place. fairly short. Everything was explained in detail regarding the work order on my truck. Good place. More

I just went in to get some new tires. Everything went great. I was able to schedule an appointment and they were on time. Friendly, quick service! great. I was able to schedule an appointment and they were on time. Friendly, quick service! More

In efforts to get more returns on your reviews it might be a really good idea not to limit me to 25 words and then maybe I wouldn’t have to take more time than I normally would to spend time doing your sur be a really good idea not to limit me to 25 words and then maybe I wouldn’t have to take more time than I normally would to spend time doing your survey. Unless irritating me with repeated emails and maybe giving you less stars is your goal. Aside from that things went well except for your review template. More

Courteous and quick. Was able to do an open recall inspection during a routine oil change, serviced 2 of my vehicles at the same time within 40 minutes. Didn’t like that an employee barked at my daug inspection during a routine oil change, serviced 2 of my vehicles at the same time within 40 minutes. Didn’t like that an employee barked at my daughter to move her running vehicle that she was sitting in behind my truck as I went inside to get someone to open the garage doors for us. More

Scott Staub in the Service Department was great. Provided me with detailed information and communicated in a timely manner regarding the repairs needed on my Ford Edge. me with detailed information and communicated in a timely manner regarding the repairs needed on my Ford Edge. More

Always great friendly service at reasonable prices. Timely in their work and honest about work that may or may not be needed to be done. Timely in their work and honest about work that may or may not be needed to be done. More