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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,858 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,858 Reviews of Hawk Ford of St. Charles - Service Center
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July 28, 2020
Highly recommend Hawk Auto in St.Charles.They didn't Highly recommend Hawk Auto in St.Charles. They didn't give up finding out why my engine light wouldn't go off after a repair. Fixed it and refunded m Highly recommend Hawk Auto in St.Charles. They didn't give up finding out why my engine light wouldn't go off after a repair. Fixed it and refunded my money. Great customer service! More
by Holly666
Verified CustomerEmployees Worked With
July 24, 2020
Warranty repairs Steve was very helpful, friendly and courteous. He kept me informed of my vehicle repair status and even delivered my truck back to me half day early Steve was very helpful, friendly and courteous. He kept me informed of my vehicle repair status and even delivered my truck back to me half day early. More
by JSIEGLER10
Employees Worked With
July 23, 2020
Very nice staff! Assisted me in looking for new tires for my car. They suggested that I would need them before winter. The was a pleasure to work with. my car. They suggested that I would need them before winter. The was a pleasure to work with. More
by siobhankdrew
Employees Worked With
Patrick Hertel
July 21, 2020
Great service,easy to make appointment, greeted promptly, service done same day, even washed our vehicle. Would recommend Hawk Ford for any service required for your car or truck. service done same day, even washed our vehicle. Would recommend Hawk Ford for any service required for your car or truck. More
by nmschmuldt
Employees Worked With
Steve Kershaw
July 20, 2020
oil quick change all work explained and done in a timely manner. the vehicle report was explained in detail. Mechanic noticed noise that needed further examination. all work explained and done in a timely manner. the vehicle report was explained in detail. Mechanic noticed noise that needed further examination. Follow up appointment was scheduled. More
by MPHEWITT345
Employees Worked With
Steve Kershaw
July 17, 2020
Friendly service. Patrick, Service Writer, took the best possible care of my service needs. Went the extra mile to install my GPS updates which required the car to over Patrick, Service Writer, took the best possible care of my service needs. Went the extra mile to install my GPS updates which required the car to overnight at dealer. He made sure it stayed inside the service department for he overnights required. More
by whiffleinc86
Employees Worked With
Patrick Hertel
July 16, 2020
Great service Took my car here for it's first oil change. Ready as promised, very professional and friendly people. Would highly recommend and will definitely be Took my car here for it's first oil change. Ready as promised, very professional and friendly people. Would highly recommend and will definitely be back. More
by DONNAPAP
Employees Worked With
Patrick Hertel, Scott Cheperka
July 16, 2020
Service was outstanding I talked with Steve and he handle my problem in a timely manner. The service center is clean and professional. The car was ready for pickup when I arr I talked with Steve and he handle my problem in a timely manner. The service center is clean and professional. The car was ready for pickup when I arrived. More
by taylor269
Employees Worked With
July 16, 2020
Great service, srvc managers, sales. I live in park ridge and drive to Hawk Ford for all my automotive needs. I would only buy my Fords from Hawk Ford! and drive to Hawk Ford for all my automotive needs. I would only buy my Fords from Hawk Ford! More
by KC42168
