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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,862 Reviews of Hawk Ford of St. Charles - Service Center
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February 17, 2020
The Works Everything went well for an oil change. The works. Needed to come back from one day to another because it was very crowded but the next time I was a Everything went well for an oil change. The works. Needed to come back from one day to another because it was very crowded but the next time I was able to leave and it was done in a couple of hours. More
by JGOLF57
Verified CustomerEmployees Worked With
Not sure
February 11, 2020
IN & OUT Got a recall notice for a software update. Brought the car in and within a hour it was done. Great customer experience all around. Thanks! Got a recall notice for a software update. Brought the car in and within a hour it was done. Great customer experience all around. Thanks! More
by HOUSEDOC06
Employees Worked With
Steve Kershaw
February 10, 2020
I brought my car in for recall. I was in and out in a short timeframe. They were very professional and courteous. I will come back for future service Thank you. short timeframe. They were very professional and courteous. I will come back for future service Thank you. More
by JCVERBEKE
Employees Worked With
February 10, 2020
Great fast courteous service. I would truly recommend them for any service or car needs. This dealership exceeded my expectations and I’m so satisfied. them for any service or car needs. This dealership exceeded my expectations and I’m so satisfied. More
by bobnowacki
February 10, 2020
Great experience Brought my F150 in for warranty work and for a grinding noise coming from under my truck. Hawk couldn’t replicate the noise the first day they had it Brought my F150 in for warranty work and for a grinding noise coming from under my truck. Hawk couldn’t replicate the noise the first day they had it but kept at it and got it to act up. Corrected the problem. Steve was very nice and concerned for the customer. Glad to see that today. More
by raw1305
Employees Worked With
February 06, 2020
I’m happy with my new truck the people at the dealer were very helpful and patient. Overall the service was good and I would go buy another car there in the future! very helpful and patient. Overall the service was good and I would go buy another car there in the future! More
by GERARDOB1677
Employees Worked With
February 03, 2020
Steve in service is excellent, always helpful and very informative. Was able to work through my issue and I was completely satisfied with the experience. informative. Was able to work through my issue and I was completely satisfied with the experience. More
by sgattuso
Employees Worked With
January 31, 2020
Very friendly. I used the quick lane, they were able to get the vehicle right in for an oil change and tire rotation. The full inspection was completed get the vehicle right in for an oil change and tire rotation. The full inspection was completed More
by Jennifersav
Employees Worked With
Patrick Hertel
January 31, 2020
Service Department Great customer service. Steve Staub is hands down the best service writer I have ever had the pleasure of dealing with. I would recommend Hawk Ford to Great customer service. Steve Staub is hands down the best service writer I have ever had the pleasure of dealing with. I would recommend Hawk Ford to anyone asking where to service their vehicle. More
by CHRISPROULX1990
Employees Worked With
