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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,905 Reviews

1,905 Reviews of Hawk Ford of St. Charles - Service Center

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July 12, 2025

Kevin’s service was a 10/10. Really enjoyed working with him he was efficient and got me in and out! More

by JULIEDEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin M
July 12, 2025

Did great work but left the truck bed dirty Everything else was fine . Mike v More

by VANBOGAERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Great communication from start to finish. Repair was completed in a timely manner. Thank You! More

by Serg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Service was even faster than I expected. I had some marks on my car and after they washed it, miraculously the spots were gone. More

by FRANNILOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Knowledgeable nice people. Quick and pleasant service. Really like the email and text approval process. More

by The Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Good people that listen to you. Let me know when your oil change is due More

by PAULROONEY728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Always professionally handled in service Thanks to the Team at Hawk Ford of St Charles. More

by CRANEZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

I had an appointment and still had to wait 15 minutes just to talk to someone. Then my oil change and tire rotation took 2 hours. More

by Dminnerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin lieb
July 06, 2025

Was easy to get an appointment and service sent a video checking everything on the car. More

by MADDIEMUELLER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Randall, Kevin Maciel
July 02, 2025

The customer service was excellent! ! They provided a ride home and delivered my vehicle back to me!! More

by CHEVELLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.