Hawk Ford of St. Charles - Service Center

appreciated the driveway appt, nice to be able to stay home. Tech was professional, and on time. home. Tech was professional, and on time. More

I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sur on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything! More

They worked with me to find the vehicle that met my requirements and followed up on a regular basis until we found the perfect match. Great customer service. requirements and followed up on a regular basis until we found the perfect match. Great customer service. More

We have had nothing but great experiences at the dealership. From the sales team to the service dept. I am on crutches and they have a pick up and deliver service cant beat that. We have bough 4 veh dealership. From the sales team to the service dept. I am on crutches and they have a pick up and deliver service cant beat that. We have bough 4 vehicles at this dealership. More

The service tech arrived on time for my at home recall appointment. He was also very informative and timely. appointment. He was also very informative and timely. More

Great service. We appreciated the communication and video explanation detailing the problem. Will come back. We appreciated the communication and video explanation detailing the problem. Will come back. More

Dealer took me when my appointment time was scheduled. Also nice and clean. First time there for service was impressed. Also nice and clean. First time there for service was impressed. More

i can't remeber the name of the service technician who worked on my car but he was great worked on my car but he was great More

Great customer service. The maintenance was done in a timely manner. Staff the very professional and friendly The maintenance was done in a timely manner. Staff the very professional and friendly More

We have developed a very trusting relationship with Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol St Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol Stream shop is much closer. He is very Friendly, Honest, and Knowledgeable of his industry. Kristy Swanson, service writer, provided good communication on service status. More