Hawk Ford of St. Charles - Service Center

The work was done, as described, on time, and at the price promised. Thanks Hawk Ford. price promised. Thanks Hawk Ford. More

As always Steve Staub in Service gets the job done. He is as tenacious as the car owner to find tough problems and fix them. Can’t say enough praises to him! He is as tenacious as the car owner to find tough problems and fix them. Can’t say enough praises to him! More

Great professional people all around. Was there to correct the oil level from previous oil change where it was over filled. Issue was addressed in professional and satisfactory manner. Was there to correct the oil level from previous oil change where it was over filled. Issue was addressed in professional and satisfactory manner. Thank you. More

Helpful and answers all my questions. Knowledgeable and patient. Pick and delivery service is great. Knowledgeable and patient. Pick and delivery service is great. More

Steve always has been helpful when I bring my car in for service. Always receive great service in a timely manner. service. Always receive great service in a timely manner. More

My first routine service appointment was pleasant . I was introduced to the Tech and my questions were handled professionally . I was introduced to the Tech and my questions were handled professionally . More

Steve did a great job managing my repair. Thanks for the great service, I appreicate it! Thanks for the great service, I appreicate it! More

From the moment I drove into Hawk Ford in St. Charles, IL, I knew I was in good hands with Kathy Czerwinski. The team there exudes a level of friendliness and professionalism that's truly commend Charles, IL, I knew I was in good hands with Kathy Czerwinski. The team there exudes a level of friendliness and professionalism that's truly commendable. Kathy is incredibly helpful, addressing all my concerns and questions with patience and expertise. The service provided to my truck was top-notch. It's clear that the technicians are well-trained and passionate about what they do. They handled my vehicle with care, ensuring that every aspect of the service was performed to the highest standard. What stood out the most was the warm and welcoming atmosphere. It's not just about getting the job done at Hawk Ford; they make sure you're comfortable and informed throughout the process. This kind of customer-centric approach is rare and greatly appreciated especially Kathy Czerwinski. I could not be happier with the experience and service at Hawk Ford. They've earned a loyal customer in me, and I would highly recommend them to anyone seeking quality service for their own vehicle. A big thank you to the entire team at Hawk Ford! More

My entire experience with Hawk Auto in St. Charles has 5 stars. I needed an appointment quickly, I needed an oil change, inspection and warranty repair. I called in the morning to change m Charles has 5 stars. I needed an appointment quickly, I needed an oil change, inspection and warranty repair. I called in the morning to change my appointment time to an earlier visit and they were very accommodating. Even offered to give me a ride but it turned out a family member picked me up. My SUV was ready very quickly. Paperwork was done, staff was friendly and most of all my vehicle was clean on the inside which is rare with dealerships. I am very impressed, I will be back! I am insure of who worked on my vehicle but please give them 5 stars. Everything was great More

Their Quick Lane service is awesome. They do their best to get you out in the shortest time possible. Connor has great customer service skills. He takes the time to explain what was done They do their best to get you out in the shortest time possible. Connor has great customer service skills. He takes the time to explain what was done and if their is future work that should be completed. More