Hawk Ford of St. Charles - Service Center

Service department does a great job taking care of my vehicles. Always willing to work with me on issues with ford's problems vehicles. Always willing to work with me on issues with ford's problems More

The dealership was able to see me on short notice, reviewed my damaged tire and was able to repair it quickly for a reasonable price. reviewed my damaged tire and was able to repair it quickly for a reasonable price. More

Service was great and vehicle was ready on time as promised. Had a ford performance tune installed. I’ve heard of other dealers not being able to install the tune but had no issues here. promised. Had a ford performance tune installed. I’ve heard of other dealers not being able to install the tune but had no issues here. More

Every one was very professional and prompt. 👍 🇺🇸 to long an answer make it shorter next time I won’t reply 👍 🇺🇸 to long an answer make it shorter next time I won’t reply More

The problem is that the cost of repairs are very expensive. I have a F150 with 125000 miles and the amount of work recommended for my truck over the last year has become too expensive to fix. I ha expensive. I have a F150 with 125000 miles and the amount of work recommended for my truck over the last year has become too expensive to fix. I have to look elsewhere to get some repairs done cheaper. Ford corporate and the individual dealers need to work with the staff mechanics to figure out a more cost effective structure for major repairs. The reliability of Ford should be there too. Having 6K to 10K in repair estimates is just too excessive. I have been a long time Ford owner but believe I may have to look into other manufacturers. . More

Brought it in for service, they explained everything and resolved my issues in a just minutes. Very happy customer here resolved my issues in a just minutes. Very happy customer here More

Everything was great. Warm welcome, clean and well organized facilities, friendly staff, timely service, easy checkout... couldn't ask for more. Warm welcome, clean and well organized facilities, friendly staff, timely service, easy checkout... couldn't ask for more. More

Awesome service department and salespeople. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. More

I couldn't love a truck more! Love my Lightning! People at the service dept are great too! Love my Lightning! People at the service dept are great too! More

Excellent experience. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. More