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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,861 Reviews
Call Service Center (630) 384-9905

1,861 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
August 16, 2023

The service it was awesome astendon. I really recommend it. Thank you so much for all your help. More

by Superman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Brett Howard, Steve Donovan, Connor Brown, Marisa Case, Lily Bisbikis
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August 16, 2023

Service was great but you need more loaner cars for people who are stranded. Twice the car was kept overnight for work and there wasn’t a loaner available. Living 30 miles away made it very inconvenien More

by JDORSCH49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Good Morning, James! Thank you for leaving us a 5-STAR Review! We apologize as the first visit, we did not have a loaner available for you. We do have a limited amount of loaners at this time but we were glad we could help you the follow-up visit! I know Steve is taking care of you but if there is anything else we can do to assist you - please contact me direct! Thank you for being a Hawk Customer! Jessica Vida, Manager Hawk Ford of St. Charles

August 16, 2023

They took my vehicle in on time and was done when they said. They answered any questions I had and was very pleasant More

by IMSILVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for the review & THANK YOU for being a Hawk Customer, we appreciate your business!

August 15, 2023

Great service, polite, knowledgeable, fast. Let me know of a recall and set up that appointment for me. More

by TESKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 14, 2023

Steve was great and very helpful . Super service Awesome people keep up the good work. More

by PETEVANPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 13, 2023

Very fast and friendly service. Steve was very knowledgeable and nice to deal with. Awesome! More

by KJWERNER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 12, 2023

Josh was great to work with. Great service and communication. Thanks for all the help More

by MIKEBRUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 11, 2023

The service was great as usual. Conner thoroughly examined to me all that was going on. Very professional. More

by TERRYMACK063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 11, 2023

i have been dealing with this dealership for 28 years and noting but good experiences. More

by JHAWBAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 11, 2023

The person I worked with in the service department is not listed below! I see now where to add them More

by flynn_ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! I noticed you only gave us 3-STARS, I was hoping you could elaborate on your recent experience so that I can ensure we provide the best possible experiences moving forward! Can you please give me a call? 630-584-1800 ext. 830. I look forward to hearing from you! Jessica Vida, Manager Hawk Ford of St. Charles

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