Hawk Ford of St. Charles - Service Center

Very quick fast and thorough in and out while I test drove a couple car's drove a couple car's More

I have been taking my car to the dealer for 8 years with outstanding satisfaction. Steve Staub personally makes sure that my car is safe and well maintained. As a senior female driver that is most importa outstanding satisfaction. Steve Staub personally makes sure that my car is safe and well maintained. As a senior female driver that is most important. I love the Escape and I appreciate the work that the entire service staff does to keep it in top shape. More

Easy scheduling, great staff, free shuttle, high quality service. Communication was very good. This is my new service dealership for sure! service. Communication was very good. This is my new service dealership for sure! More

excellent service. employees are very helpful. i will return to this facility again. great place employees are very helpful. i will return to this facility again. great place More

Fast, efficient service. ..no complaints, very happy with everything. The communication was prompt, work was done well...five stars for sure! ..no complaints, very happy with everything. The communication was prompt, work was done well...five stars for sure! More

I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services completed & vehicle health More

Great service team in the Fast Lane section. They went the extra mile to ensure that I was satisfied. They went the extra mile to ensure that I was satisfied. More

Connor was great. Very knowledgeable and engaging. It was nice to talk cars with someone enthusastic. Very knowledgeable and engaging. It was nice to talk cars with someone enthusastic. More

first service with them, so far so good. Took vehicle in, ordered parts and will be going back to see if it fixes the problem. Took vehicle in, ordered parts and will be going back to see if it fixes the problem. More

Person answering phone knew what was needed for recall notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was co notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was completed faster than expected! More