Hawk Ford of St. Charles - Service Center

Steve was wonderful to work with. He communicated well and had everything done at the time he promised. He communicated well and had everything done at the time he promised. More

Great customer service, kept me in the loop through the whole process. It was a great experience. whole process. It was a great experience. More

The service department was so professional, answering all my questions, kept me updated throughout! Everything was really quick --What a wonderful experience! my questions, kept me updated throughout! Everything was really quick --What a wonderful experience! More

I brought my car in for servicing of 2 Ford recalls under warranty and I asked for a vehicle inspection as well. Throughout the process, I was informed via text with video of my vehicle from the technician w warranty and I asked for a vehicle inspection as well. Throughout the process, I was informed via text with video of my vehicle from the technician working on my car, as well as advised by phone from Monique in the service department. All my questions were thoroughly answered. I had additional items serviced beyond the warranty and I am very happy with the work completed. I'll definitely be back. More

The staff and service were out of this world! I even was surprised when the cost came out less than expected. Will use them again. I even was surprised when the cost came out less than expected. Will use them again. More

Connor does a great job in representing your dealership . He knows warranties and handles the customer in a positive way . He knows warranties and handles the customer in a positive way More

Always great service with friendly, knowing staff. Usually in Quick Lane and alway out in less than an hour. Love it! Usually in Quick Lane and alway out in less than an hour. Love it! More

I’ve had my truck serviced here three times now and each was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck here, but my next one will be from Hawk Ford More

Salesman Eric was awesome with helping purchase my new 2019 Ford Ecosport and going over everything with me 2019 Ford Ecosport and going over everything with me More

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