Hawk Ford of St. Charles - Service Center

I can not say kind words about the staff in your Service Department. I felt that Steve went above and beyond when I recently had my car in for service. The service department is one of the main reasons I, Department. I felt that Steve went above and beyond when I recently had my car in for service. The service department is one of the main reasons I, and my family, will continue to buy our cars from Hawk Ford, St. Charles, IL More

The staff was friendly. The service department was very nice and knowledgeable. We will come back. The service department was very nice and knowledgeable. We will come back. More

No complaints. I did not have to wait long to get service. The associates were friendly and respectful. I did not have to wait long to get service. The associates were friendly and respectful. More

Eric S was so helpful in the whole process of ordering and receiving my new car! So thankful for all his help and receiving my new car! So thankful for all his help More

When I called to make my appointment I was greeted with a friendly service person who informed me that I did not need to worry about me trying to find a time to bring my truck in, they would come to my house friendly service person who informed me that I did not need to worry about me trying to find a time to bring my truck in, they would come to my house and pick it up and then bring it back to me AWESOME!!! More

Service department is been very bad No return call and work not performed tjis had been reoccurring multiple times work not performed tjis had been reoccurring multiple times More

Thank you for the loaner car when my truck was in for repair. The check engine lite is back on again (4th time),it has been almost a week since it has been in the shop. The cold weather was going to be t repair. The check engine lite is back on again (4th time),it has been almost a week since it has been in the shop. The cold weather was going to be the test. It failed, I have very poor heat again, temp gauge beardly moves oil temp. will not go over 145 degrees. I will bring it back in on Monday the 19. More

The service was absolutely AMAZING! !! My advisor Joey Anderson was superior. He communicated every step of the way about my vehicle and what was happening. I was so impressed by my te !! My advisor Joey Anderson was superior. He communicated every step of the way about my vehicle and what was happening. I was so impressed by my tech "Sweet" I received a video message which was not only so cool but very impressive. This was my first time to Hawk Ford and I will most definitely be back. More

Excellent and prompt service stopping in without an appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. Again there was no charge for 41 minutes time for labor. I am very pleased with the friendly, prompt service at HAWK FORD!! More

Service department is always very welcoming they are accommodating and they will go above and beyond to make sure everything is in good working condition. accommodating and they will go above and beyond to make sure everything is in good working condition. More