Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,860 Reviews
Call Service Center (630) 384-9905

1,860 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
December 03, 2022

Great people to work with, job well done . Will definitely be back for next maintenance More

by blucobra76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Howard
Report | Print
Dec 05, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

December 02, 2022

The service department at Hawk Ford is top notch. Steve and the crew always deliver. More

by CDF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

December 02, 2022

Very friendly Staff and provided information pertaining to my car. Prices appeared fair and reasonable. More

by JEFFREY.C.JACKSON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case, Jennifer Rocio, Brett Howard, Steve Donovan, Connor Brown
Report | Print
Dec 04, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

December 02, 2022

Making an appointment was easy and everyone at the dealership was a pleasure to work with. More

by SDYON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

December 02, 2022

Good service. Fair pricing and friendly people at every interaction. They aren’t as close as other Ford Dealers to my home in north Wheaton near North Avenue but p More

by brianschieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Report | Print
Dec 04, 2022 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2022

Very nice, professional staff and a clean waiting Area. They finished quickly and washed my car. More

by lvietzen
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

December 01, 2022

The Service Department is top notch. Friendly, fast and courteous. I bought my Bronco Sport from here almost 2 years ago and I love it still. More

by GARYANTONICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

December 01, 2022

Steve went above and beyond to keep us informed he was great I would use Hawk Ford forever More

by LINROSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

November 30, 2022

Check engine light keeps coming on. This will be the 4th time I will have to bring the truck back in. So far the truck was in the shop once a week since the repair was done. More

by CLARK.NIKKI1
Recommend Dealer
No
Employees Worked With
Steve Donovan
Report | Print
Dec 01, 2022 -

Hawk Ford of St. Charles responded

Thank you for taking my call earlier! This is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I believe Molly called you today to get all set up for Monday Morning's Complementary Pick-Up and Delivery so that we can ensure your vehicle is taken care of. In the meantime, if there is anything I can do for you - do not hesitate to reach out! Thank you for being a Hawk Customer, we appreciate you! Jessica Born 630-584-1800 ext. 830 Jessica.Born@hawkauto.com

November 29, 2022

Hawk Ford is awesome! The staff is friendly. The technicians are more than qualified. The dealership is clean and inviting. These are some of the reasons I keep coming bac More

by gp7535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guerrero, Jennifer Rocio
Report | Print
Dec 01, 2022 -

Hawk Ford of St. Charles responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! Thank you for your business, we appreciate you as a Hawk customer!

1
...
81
82
83
...
186