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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

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June 28, 2022

They are all very pleasant and helpful! Steve the service manager is wonderful. We have 2 Escapes and love them. More

by SCITEACH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

June 26, 2022

I was impressed withe facility and the way i was welcomed and the their prompt attention to my car. Am really satisfied and i will continue to bring my car for checking. More

by OLUMIDEAJAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

June 25, 2022

Tube Que regresar por que no la resetiaron y seguía marcando que nesecitaba cambio de aceite More

by CATALINA.PROA88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Hertel
Report | Print
June 24, 2022

Got our car in fast and did a great job, good customer service and will be back if need be. More

by DENISE.BUMBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 24, 2022

I paid to have my tires rotated and they were not rotated? invoice number 51337 More

by DMLINDLEY13
Quality Of Work
Recommend Dealer
No
Employees Worked With
339 jennifer rocio
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June 24, 2022

When I brought my vehicle into the quick lane Jennifer kept me informed of the repairs to my vehicle and how long they should take. More

by keithsheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
June 22, 2022

Excellent service everyone was really helpful and they got everything done that I needed regardless of being really busy More

by TURANOV73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Joey, Bruno
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Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

June 22, 2022

Very friendly & great overall service with good price. Very pleased with my experience at Hawk Ford More

by purplevikes13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 22, 2022

Steve is great -- love Hawk Ford, they always do a great job with my mustang. I won't take it anywhere else!!! More

by CASTELLANOSML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

June 21, 2022

Joey in the service department was amazing! ! Super friendly and great customer service. Had my oil change + recall done within 2 hours, less time than they said that it would be. The only thi More

by Kristen98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

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