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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
June 12, 2022

IN and out quickly. Excellent customer service. Fair pricing for services. Comfortable waiting area. Kudos! More

by MSAINSURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

June 10, 2022

Service work was done promptly and the personnel were friendly. The curtesy ride back home and pick up after servicing was completed was very nice. More

by CLYDEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! We are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 08, 2022

It was easy to get an appointment, and my car was taken care of thoroughly and efficiently. More

by KSTIPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

June 07, 2022

Very helpful and quick service. I would recommend to any who’s looking for service on their veh. More

by USAF32nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thanks again for the recommendation, and your business, we appreciate you as a Hawk customer!

June 07, 2022

Service was fine, did what I asked. They recommended service that were needed and provided estimates More

by RANDY.FAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : monique
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Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi Randy, your comments keep us motivated and working hard for all our guests! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

June 06, 2022

Great service. Always quick and easy to drop off the car or spend some time in the new quick service center. More

by CORY.BRADBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 06, 2022

Best place in St. Charles to have my RV Oil change and Engine serviced. They found an AC problem that completely stumped the RV Dealer. More

by JOY_ROAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 06, 2022

Everyone we encountered was helpful and very knowledgeable. We knew what services would be done and the cost of each service. More

by TWELVEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

June 03, 2022

Great service, friendly and attentive staff. Clean waiting room and clean service area, very comfortable. More

by tubaandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

June 03, 2022

I have all service on my 2017 Expedition at Hawk Ford. Each and every service event has been outstanding from arrival to pickup. The technicians are helpful and very knowledgeable. Steve, the service mana More

by KMAC195623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

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