Hawk Mazda

I was given great service. Salesman took the time to show how to use everything. Salesman took the time to show how to use everything. More

Poorly and selfishly run dealership! I purchased a vehicle from Hawk Mazda in the beginning of February 2022. I was told by my salesman, Jerry, that I would be given $500 off for owning I purchased a vehicle from Hawk Mazda in the beginning of February 2022. I was told by my salesman, Jerry, that I would be given $500 off for owning a Mazda, even though he knew neither I nor a family member owned one previously. After signing the loan agreement, I realized that the $500 discount was not applied. I reached out to Jerry and both managers, Brian and Ricky, and they delayed the process for weeks, constantly telling me that if I leave them all 10’s on their survey that they’d give me my $500. I even had to take off from work to drive back to the dealership from Chicago, which was an hour and a half drive, to speak with them in person. I did their surveys and they still claimed that they didn’t receive it. Brian gave me a WRONG number to call to follow up on the status of the survey, further delaying the process. It is now almost mid-May, and this dealership is ignoring my calls and voicemails for weeks. It is so poorly and selfishly run, that they only prioritize their profits and not the wellbeing and happiness of the customers. 0/10 recommend this dealership, especially Jerry as a salesman. More

Great place to buy a car! Everyone I dealt with were super friendly and easy to get along with. Most satisfying buying experience to date! Everyone I dealt with were super friendly and easy to get along with. Most satisfying buying experience to date! More

I was forced to buy an unwanted paint and fabric protection in order to complete the purchase. This is a high markup service of dubious value. They try to defend the practice by saying that at least protection in order to complete the purchase. This is a high markup service of dubious value. They try to defend the practice by saying that at least they were not marking it up above MSRP like other dealers but to me this was a moot point because I wouldn't have made a purchase if they had. If you can avoid buying a car you really should. Wait until the market turns back to favor the buyer so you don't have to deal with the unsavory practices dealers are getting away with. More

I had a very positive experience leasing a CX30 at Hawk Mazda. James Wolff was an exceptional sales person to work with. He was very low key yet extremely knowledgeable and professional. He worked hard to Mazda. James Wolff was an exceptional sales person to work with. He was very low key yet extremely knowledgeable and professional. He worked hard to get a lease rate that worked for me. After I leased the vehicle he took a great deal of time and was thorough going over all of the components of the vehicle. I would highly recommend James and Hawk Mazda to anyone looking to purchase or lease a Mazda. More

Was very pleased with my Service Writer Manny. He was very helpful and pleasant to work with. He was very helpful and pleasant to work with. More

Great customer service. And I l e that they text and call with all updates. And I l e that they text and call with all updates. More

Quick and efficient whenever I’m there for service. Always appreciate the full rundown of my service needs a recommendations. Always appreciate the full rundown of my service needs a recommendations. More

The technicians here are professional and efficient. I got my headlight and speakers replaced. They also provide shuttles. I got my headlight and speakers replaced. They also provide shuttles. More

Honest dealer. Danny was a pleasure and actually got me the lowest rate by at least $2000. No hidden fees. Out the door within a half an hour. Danny was a pleasure and actually got me the lowest rate by at least $2000. No hidden fees. Out the door within a half an hour. More