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Hawk Mazda
Plainfield, IL
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,995 reviews
April 26, 2022
This review is for hawk Mazda on caton farm and route 59. Darrell was kind and helpful during the transaction. He was attentive and informative. The financer seemed to be in a bad mood and did not offer or e Darrell was kind and helpful during the transaction. He was attentive and informative. The financer seemed to be in a bad mood and did not offer or explain what gap insurance was until after all the paper work was done. I never heard back when I inquired about purchasing the insurance afterwards… More
by SANCHEZJ69
Verified CustomerEmployees Worked With
April 26, 2022
Very good experience working with Daryl. His knowledge of the vehicle and the pricing negotiations were top notch. Nice facility and friendly place. I’m pleased with my new CX-50. His knowledge of the vehicle and the pricing negotiations were top notch. Nice facility and friendly place. I’m pleased with my new CX-50. More
by smedwards2000
April 26, 2022
Jerry was our Salesman. Very relaxed, no pressure type guy. Explained everything, helped with set up. Would recommend them.😊 Very relaxed, no pressure type guy. Explained everything, helped with set up. Would recommend them.😊 More
by SUEZQ0710
Employees Worked With
April 25, 2022
Everyone was very helpful and honest the entire time I was there. Traded in and got a new car in under 2 hours was there. Traded in and got a new car in under 2 hours More
by kylekessler12
Employees Worked With
April 25, 2022
Salesman and managers were very helpful and professional. They made making a major purchase easy. Definitely will recommend the salesman Daryl and Hawk Mazda to everyone I know interested in buying a car. No They made making a major purchase easy. Definitely will recommend the salesman Daryl and Hawk Mazda to everyone I know interested in buying a car. No high pressure or games. More
by rcweins
Employees Worked With
Other Employees :
General manager and finance guy. Lupe was great with online and texting
April 23, 2022
Jerry (sales) and Chandra (finance) were helpful and patient. Made it a great buying experience. patient. Made it a great buying experience. More
by DEVIN_BROWNING
Employees Worked With
April 23, 2022
We had a fantastic vehicle purchase experience at Hawk Mazda. Our advisor, Jerry Castillo, was friendly, knowledgeable, and very sincere in assisting us with the buying process. He helped us to make t Mazda. Our advisor, Jerry Castillo, was friendly, knowledgeable, and very sincere in assisting us with the buying process. He helped us to make the best decision between different models and trim levels that would meet the needs of our family and budget. We ended up selecting the perfect car. Jerry and the whole team were great to work with. We couldn't be happier - thank you! More
by BSHARRATT
Employees Worked With
Other Employees :
Manager Bryan was also excellent as was Chandra in the finance department. , Bryan Lieser
April 22, 2022
It was a very fast process when signing all the papers and getting out the door. Communication was excellent through the entire process. I will definitely be purchasing another vehicle from hawk Mazda. and getting out the door. Communication was excellent through the entire process. I will definitely be purchasing another vehicle from hawk Mazda. More
by arush1217
Employees Worked With
Danny Dutkiewicz
April 21, 2022
Really like Hawk, they work with me on issues & haven't had them reccomend anything that wasn't necessary. had them reccomend anything that wasn't necessary. More
by JodyD
