
Hawk Mazda
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Wish i never went there, I went there cause they said they had a special going get there and they didn’t, I only wanted a mazda cause it wasn’t expensive so I checked it out to see if i like it, it was o they had a special going get there and they didn’t, I only wanted a mazda cause it wasn’t expensive so I checked it out to see if i like it, it was ok but it didn’t have the features I wanna in the inside i asked for the out the door price and it was to high so i was trying to leave the salesman made me feel forced to buy keep stopping me from leaving and then he said im here to sale a car im going to sale u one so his boss came and asked what was stopping me from buying and i told him so he said he could put the navigation and ambient lighting in the truck so i was like okay. So my dad was with me and I said if you can’t get me the lowest interest rate my dad said he will put it in his name. They said oh you don’t need your dad so he left. Go home he reads it the apr was 4. Something high as xxxx im like wait thats not right, went back up there the next day to get the contract fix said it was nothing they could do i was super mad and hurt cause I felt so stupid then two days later they call and said the lights are in a the car was ready get up there get my car there was no lights i like there’s no lights in there and they came and looked and said its on the bottom i like thats not what we agree to. So the is the second time i wasted my time and gas ⛽️ all they said was sorry we ordered the wrong one. Long story cut a little short I never got my lights cause they don’t make it for my car it took the two weeks almost to tell me that and guess what I called the big boss thanks to him they did my contract over that they claim they couldn’t fix. So now im stuck with a car I didn’t really want and when i was starting to like it cause of the lights i never got. Credit got ran some many times cause of all the confusion score drop like crazy. Then try to trade it in and I only had it a month everyone says it’s only worth 28000 and I paid 36000 xxxx me all over. Sad to this day. And guess what no sorry no let us try and fix it nothing just an over price truck that got forced on me with lies… More
Great service from Mazda! Jerry was excellent in every aspect, he was very flexible, caring, a babysitter, patient and very kind!! Highly recommend Jerry as a sales person! Jerry was excellent in every aspect, he was very flexible, caring, a babysitter, patient and very kind!! Highly recommend Jerry as a sales person! More
Dan was a great help in me getting the exact vehicle I wanted. He was able to help me secure the vehicle for myself before it was even on the lot. Then when the vehicle came in he came in before his sched wanted. He was able to help me secure the vehicle for myself before it was even on the lot. Then when the vehicle came in he came in before his scheduled shift to get me in the vehicle as soon as possible. More
One of the best car buying experiences ever. .. James Wolff and team were upfront, no BS and definitely not the typical car buying experience of back and forth negotiations. I would strongly reco .. James Wolff and team were upfront, no BS and definitely not the typical car buying experience of back and forth negotiations. I would strongly recommend taking your business to Hawk Mazda More
Easy scheduling process. Service Dept ready for my arrival. Very clean and comfortable waiting area. Work completed in a timely manor. Service Dept ready for my arrival. Very clean and comfortable waiting area. Work completed in a timely manor. More
It was great service and an overall great experience! I would definitely recommend this dealership. I would definitely recommend this dealership. More
Professional sales staff. No high pressure sales pitches and straightforward pricing. I would gladly buy from Hawk Mazda again. No high pressure sales pitches and straightforward pricing. I would gladly buy from Hawk Mazda again. More
Ernie took the time to hear about what we were looking for and was honest and gave us a great deal. I have purchased two cars from them and will keep going back. for and was honest and gave us a great deal. I have purchased two cars from them and will keep going back. More
This dealership made the vehicle buying process simple and helped explain technical things in plain english to me and my family who dont understand technical things. and helped explain technical things in plain english to me and my family who dont understand technical things. More
Manny Castillo and his manager Justin are the best I’ve had in terms of servicing my vehicle anywhere. I continue to go back because of their professionalism and openness to questions in respect to the cus had in terms of servicing my vehicle anywhere. I continue to go back because of their professionalism and openness to questions in respect to the customer More