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Hawk Mazda

Plainfield, IL

4.9
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,995 reviews

April 11, 2022

Wish i never went there, I went there cause they said they had a special going get there and they didn’t, I only wanted a mazda cause it wasn’t expensive so I checked it out to see if i like it, it was o More

by KESHIA.ROBINSON7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daryl Tidaback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Apr 23, 2022 -

Hawk Mazda responded

Hello Keshia, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. We would like to get more details about this, please contact our Customer Care Manager, Daryl Woltman at 815-741-6993. We look forward to hearing from you. Take care!

April 11, 2022

Great service from Mazda! Jerry was excellent in every aspect, he was very flexible, caring, a babysitter, patient and very kind!! Highly recommend Jerry as a sales person! More

by EDUKATELIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hawk Mazda responded

Hi Edukatelin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 10, 2022

Dan was a great help in me getting the exact vehicle I wanted. He was able to help me secure the vehicle for myself before it was even on the lot. Then when the vehicle came in he came in before his sched More

by Owensterba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

One of the best car buying experiences ever. .. James Wolff and team were upfront, no BS and definitely not the typical car buying experience of back and forth negotiations. I would strongly reco More

by Tony.sacca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Hawk Mazda responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 08, 2022

Easy scheduling process. Service Dept ready for my arrival. Very clean and comfortable waiting area. Work completed in a timely manor. More

by james.a.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
May 04, 2022 -

Hawk Mazda responded

Hi James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 07, 2022

It was great service and an overall great experience! I would definitely recommend this dealership. More

by Alexis23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! Thanks for the recommendation, and have an amazing day!

April 05, 2022

Professional sales staff. No high pressure sales pitches and straightforward pricing. I would gladly buy from Hawk Mazda again. More

by MikeN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Hawk Mazda responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 05, 2022

Ernie took the time to hear about what we were looking for and was honest and gave us a great deal. I have purchased two cars from them and will keep going back. More

by MIKETREPTOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Woltman, Bryan Lieser
Apr 07, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2022

This dealership made the vehicle buying process simple and helped explain technical things in plain english to me and my family who dont understand technical things. More

by dakotahaynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
Apr 05, 2022 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hawk Auto Mazda!

April 03, 2022

Manny Castillo and his manager Justin are the best I’ve had in terms of servicing my vehicle anywhere. I continue to go back because of their professionalism and openness to questions in respect to the cus More

by TIMMIT1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Castillo
Apr 05, 2022 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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