
Hawk Mazda
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I always receive polite customer service, and good timely service with knowledgeable information about the service being provided. service with knowledgeable information about the service being provided. More
Amazing experience from the before I walked in the door to driving out the door with my new car! Already raved about my new car and the experience purchasing to friends and family!! We definitely will re to driving out the door with my new car! Already raved about my new car and the experience purchasing to friends and family!! We definitely will return back for any other cars we need! More
Great service and highly recommended everyone in the sales department was great I even had my car serviced there prior to purchasing my one! sales department was great I even had my car serviced there prior to purchasing my one! More
I was able to negotiate the entire deal over email and phone and even had the paperwork mailed to me ahead of time. I appreciate that James gave me no bs on generating an OTD quote and let me work at my o phone and even had the paperwork mailed to me ahead of time. I appreciate that James gave me no bs on generating an OTD quote and let me work at my own pace. I would recommend this dealer & salesperson to others. More
Dan came in on his day off to take care of us and we greatly appreciate his efforts. He was very accomodating and funny and at no time did we feel pressured to buy anything. Hopefully he'll be around greatly appreciate his efforts. He was very accomodating and funny and at no time did we feel pressured to buy anything. Hopefully he'll be around a while. My wife was impressed and is already talking about buying a Mazda :) More
I dropped my car off at 9:00AM to have a remote starter installed and was told it would be approximately 4 hours. I asked that the service wrench light be adjusted since I was not due for an oil change ye installed and was told it would be approximately 4 hours. I asked that the service wrench light be adjusted since I was not due for an oil change yet. I was also asked if I would like the car washed, and said yes. I called at 4:00 PM to inquire about the status of my car. I was told that “they did not bring it back yet”. I was never informed that the car would be leaving the dealership and had no idea where my car was.. I arrived at the dealership at 5:30, just as the car was returning. I was not shown how to use the remote, just that “the instructions are in the box”. A service technician had to be called to adjust the service wrench per my request and the vehicle never did get washed. A very frustrating service experience; as I had a 6 PM appointment which forced an unnecessary and frustrating shuffling of my family’s vehicles and schedules. More
From start to finish, everything went exactly as our sales person Dan said it would. We were very happy with the purchase of our Mazda sales person Dan said it would. We were very happy with the purchase of our Mazda More
Best car purchasing experience I’ve ever had! Very helpful and dedicated staff! I’ll be referring all my friends looking for a car to visit Hawk Mazda. helpful and dedicated staff! I’ll be referring all my friends looking for a car to visit Hawk Mazda. More
Danny was so helpful! He made my car buying experience the best! He listened to me, answered my questions, and took time to show me how to use the features in my car. He wasn't pushy and I felt like he ha the best! He listened to me, answered my questions, and took time to show me how to use the features in my car. He wasn't pushy and I felt like he had my best interests in mind and wasn't simply trying to make a sale. I will definitely recommend Hawk Auto to everyone! More
Dan was great. Super easy to work with, helpful and most importantly followed through with everything he stated. He worked with us over the phone, gave us all the info we needed/wanted and honored exactly w importantly followed through with everything he stated. He worked with us over the phone, gave us all the info we needed/wanted and honored exactly what he said when we came to see him the following day. I am very happy with my new car! Great customer service! More