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Hawk Mazda

Plainfield, IL

4.9
1,991 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,991 reviews

January 01, 2022

I always receive polite customer service, and good timely service with knowledgeable information about the service being provided. More

by VONNETTEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the service persons name, Rate 5 stars
Jan 16, 2022 -

Hawk Mazda responded

Vonnettep, we really appreciate your positive review! We hope to see you soon!

December 31, 2021

Amazing experience from the before I walked in the door to driving out the door with my new car! Already raved about my new car and the experience purchasing to friends and family!! We definitely will re More

by spaks4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Jan 16, 2022 -

Hawk Mazda responded

Spaks4, thank you for sharing your positive experience! Thanks again for the recommendations, and have an amazing day!

December 31, 2021

Great service and highly recommended everyone in the sales department was great I even had my car serviced there prior to purchasing my one! More

by we_houston22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Tidaback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Hawk Mazda responded

We_houston22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at HAWK MAZDA. Until the next time we meet, take care!

December 30, 2021

I was able to negotiate the entire deal over email and phone and even had the paperwork mailed to me ahead of time. I appreciate that James gave me no bs on generating an OTD quote and let me work at my o More

by pantat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at HAWK MAZDA! Thanks again for the recommendation, and have an amazing day!

December 30, 2021

Dan came in on his day off to take care of us and we greatly appreciate his efforts. He was very accomodating and funny and at no time did we feel pressured to buy anything. Hopefully he'll be around More

by rvilbar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at HAWK MAZDA. We do hope we can be of assistance in the future. Take care!

December 23, 2021

I dropped my car off at 9:00AM to have a remote starter installed and was told it would be approximately 4 hours. I asked that the service wrench light be adjusted since I was not due for an oil change ye More

by SJV91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 26, 2022 -

Hawk Mazda responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (815) 725-7110 so we can work towards a resolution.

December 21, 2021

From start to finish, everything went exactly as our sales person Dan said it would. We were very happy with the purchase of our Mazda More

by AMANDA.COLON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Hawk Mazda responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2021

Best car purchasing experience I’ve ever had! Very helpful and dedicated staff! I’ll be referring all my friends looking for a car to visit Hawk Mazda. More

by CGRAVES.NEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about HAWK MAZDA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2021

Danny was so helpful! He made my car buying experience the best! He listened to me, answered my questions, and took time to show me how to use the features in my car. He wasn't pushy and I felt like he ha More

by Yvette Janease
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Jan 26, 2022 -

Hawk Mazda responded

Hi Yvette, thank you for your kind review; we are happy to pass along your comments to Danny here at HAWK MAZDA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 20, 2021

Dan was great. Super easy to work with, helpful and most importantly followed through with everything he stated. He worked with us over the phone, gave us all the info we needed/wanted and honored exactly w More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Hawk Mazda responded

Hi Amanda, thank you for taking the time to leave a review for us at HAWK MAZDA. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

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