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Hawk Mazda
Plainfield, IL
1,991 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,991 reviews
June 18, 2021
They were very accomodatingAnd reception desk was also They were very accomodating And reception desk was also very nice And I was given a ride home with very little wait. Driver was extremely nic They were very accomodating And reception desk was also very nice And I was given a ride home with very little wait. Driver was extremely nic More
by FUDDWITCH
Verified CustomerEmployees Worked With
Justin Kielma
June 17, 2021
My husband and I were very impressed with the car buying process. Every person we interacted with was professional, accommodating and courteous. Everyone we met was very pleasant and friendly. process. Every person we interacted with was professional, accommodating and courteous. Everyone we met was very pleasant and friendly. More
by MMOZDZEN1
Employees Worked With
Ed Wambaja, Finance, Bryan Lieser
June 15, 2021
Excellent experience. No games. Put their best foot forward and don’t waste your time. Jim (general manager), Rick (sales manager), and Dan all know their jobs and do them extremely well. forward and don’t waste your time. Jim (general manager), Rick (sales manager), and Dan all know their jobs and do them extremely well. More
by OSSCHULTZ1
June 11, 2021
We had a great experience purchasing our new car . The entire process was quick and easy. They did a great job! We love our new car. entire process was quick and easy. They did a great job! We love our new car. More
by FUTZFA
Employees Worked With
June 10, 2021
Justin is always fantastic to work with. He takes the time to explain everything that needs to be done and why the car needs it. He is respectful of my time and schedule we trust that he and his team wil time to explain everything that needs to be done and why the car needs it. He is respectful of my time and schedule we trust that he and his team will do the right thing every time. More
by DONALD.JORDAN14
June 08, 2021
My neighbors bought from Hawk and Jerry and so did I. Awesome experience. Jerry is down to earth and a man of his word ! I would definitely recommend people go to Hawk Mazda and see Jerry ! Awesome experience. Jerry is down to earth and a man of his word ! I would definitely recommend people go to Hawk Mazda and see Jerry ! More
by Keith
Employees Worked With
June 08, 2021
Clean, neat, organized. The process was quick and easy. We purchased a Mazda CX-5 Touring. My wife loves the convenience we pick out. Thank you Jerry. We purchased a Mazda CX-5 Touring. My wife loves the convenience we pick out. Thank you Jerry. More
by ERBECKONE
Employees Worked With
June 07, 2021
Purchasing my CX-5 with hawk Mazda was the easiest experience. Jerry was super friendly and made the process super easy for me! This is my second CX-5 and I know I will return to hawk Mazda again beca experience. Jerry was super friendly and made the process super easy for me! This is my second CX-5 and I know I will return to hawk Mazda again because of the excellent customer care. More
by Katie
Employees Worked With
June 07, 2021
Would have been nice to know there was only one key as thats another $300. Scratches on hood, dent in fear bumper not disclosed. Windshield wipers were all broken. air filters not changed as I was told t thats another $300. Scratches on hood, dent in fear bumper not disclosed. Windshield wipers were all broken. air filters not changed as I was told this would have done before they sold the car. Had i been a local customer i would not have bought this car in its condition without those items being addressed. More
by SEANCMILLS
Employees Worked With
June 07, 2021
Dan was great to work with and made the process quick and painless. He was not pushy or just eager to make a sale. I would definitely recommend working with Dan at Hawk Mazda. painless. He was not pushy or just eager to make a sale. I would definitely recommend working with Dan at Hawk Mazda. More
by BCON2187
