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Hawk Mazda

Plainfield, IL

4.9
1,994 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,994 reviews

July 16, 2019

First Oil Change Took my CX-5 in for my 1st oil change and love that it was free! They also did a full vehicle inspection at no extra charge. Everyone in the service More

by ltklimek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez, Justin Kielma
Jul 18, 2019 -

Hawk Mazda responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

July 13, 2019

Great sales team Thanks to Brian Biddle for making the purchase of our CX-9 so easy. He is very patient and highly knowledgeable about the products that he sells More

by DJ
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Biddle
Jul 16, 2019 -

Hawk Mazda responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2019

Used car purchase All employees were very helpful and friendly! The transaction did not take as long as other transactions I have had at other dealerships. Happy I came More

by Mazdaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biddle
Jul 12, 2019 -

Hawk Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2019

Easy Buying Experience Dan, Brian and Troy were great! 100% hassle free experience. Process was simple and easy, would buy from them again! Will definitely recommend. Th More

by ErikR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema, Brian Biddle
Jul 11, 2019 -

Hawk Mazda responded

Erik, thank you for highlighting some of our staff who helped make this a great experience! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2019

Crapppppppp Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Custome More

by Decicco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Jul 25, 2019 -

Hawk Mazda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to our Customer Experience Manager, Amy Birmingham at (815) 272-9385 so we can work towards a resolution.

July 07, 2019

Beyond wonderful experience The two gentlemen that helped me out today were beyond helpful. They went beyond the typical pushy sales tactics and actually fought to get me into th More

by Jskin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Biddle
Jul 08, 2019 -

Hawk Mazda responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 06, 2019

Great custimer service, easy buying experience Brian and Troy were fantastic. They were able to help me find the best car for me, worked with me on the right financing package. And made the process More

by Aircan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jul 08, 2019 -

Hawk Mazda responded

We are so happy to read such a great review about Hawk Auto Mazda! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 05, 2019

Friendly, informative Was informed of time wait, cost of service, cost of broken console clip that could be taken care of that day. Nice workers. Nothing bad, only teeny d More

by YELLOWBRICKROAD1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez
Jul 08, 2019 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2019

Awesome Experience Troy and Dan made the car buying experience go quick and smooth. They treated me with respect and didn't play any games. If you're in the market for a More

by VALENCIATX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema
Jul 08, 2019 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2019

Mazda Lease Dan and Brian were fantastic to work with! They were friendly, patient, and willing to work with you to find a win-win solution. A positive experience More

by CarLease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Biddle
Jul 08, 2019 -

Hawk Mazda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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