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Hawk Mazda

Plainfield, IL

4.9
1,994 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,994 reviews

June 21, 2019

Great experience We were looking at vehicles at several different dealerships. James was extremely helpful and patient while we made our decision. He was also very w More

by BrenLue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Biddle
Jun 24, 2019 -

Hawk Mazda responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with James. Have a great day!

June 19, 2019

Took my complaints serious It was nice the service advisor and technician actually took the time to listen to my concerns, then took me seriously. When I didn’t understand the More

by REBECCAMCCANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who was working
Jun 21, 2019 -

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your service experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2019

Amazing Experience Troy & Vince were amazing to deal with. Very professional. Not pushy at all. Love my new CX9 and would definitely recommend Hawk Mazda to family/frien More

by SHOPSALOT129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Troy Ritsema
Jun 21, 2019 -

Hawk Mazda responded

Congratulations on your new CX-9! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 18, 2019

Excellent advise / Mazda Miata Purchase We were looking for a car. An online offer brought us to Hawk Mazda. Brian Biddle took care of us and gave us excellent advice. Also, Troy Ritsema, wh More

by MazdaMiata2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jun 20, 2019 -

Hawk Mazda responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!

June 18, 2019

shopping i was just out browsing, as i am looking to purchase a vehicle in the near future but not exactly sure what i am looking for. the salesman was very k More

by rustang
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Hawk Mazda responded

Hello, we're happy to hear you had a positive experience with our sales team! We appreciate you taking the time to leave a review, and we look forward to assisting you in the future. Take care!

June 16, 2019

Excellent Service The most stress less car buying experience we've ever had. Jerry Castillo was very knowledgeable in helping set up all of the new technology. More

by sosharpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Hawk Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda!

June 15, 2019

2018 CX-5 Purchase I purchased a 2018 Mazda CX-5 that was a loaner for the dealership last THU. I worked out a very agreeable price with Dave Casey on the phone the nigh More

by GRASUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Casey
Jun 19, 2019 -

Hawk Mazda responded

Thanks for the positive feedback and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2019

Great experience Jerry was excellent and knowledgeable. Great people skills. Jerry was awesome he got me in the vehicle I wanted. Excellent experience, I would recomme More

by ChevyZ71
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema
Jun 17, 2019 -

Hawk Mazda responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

June 11, 2019

Excellent Experience Came in to test drive a car and left with a new car. Great service, friendly, workable and enjoyed the time. Highly recommend. Stop in to visit. More

by TTutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Hawk Mazda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2019

Subpar customer service Every time my girlfriend and I come here, the customer service lacks. If Pugi wasn’t so far, we’d go there every time we needed service. Instead o More

by Mazda34me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
We didn’t get a name because they didn’t introduce themselves.
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