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Hawk Mazda
Plainfield, IL
1,972 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,972 reviews
May 01, 2019
Extraordinary Service Center Justin Kielma is always "courteous and professional". He gets me in and out in a timely manner. I always have a wonderful experience and look forward Justin Kielma is always "courteous and professional". He gets me in and out in a timely manner. I always have a wonderful experience and look forward to my next visit. More
by RONALD.MILLER9744D
Verified CustomerEmployees Worked With
Justin Kielma
April 30, 2019
The Team at Hawk Mazda is great! The Services Team at Hawk Mazda are very courteous and professional. I am always comfortable taking my cars there for scheduled and unscheduled maint The Services Team at Hawk Mazda are very courteous and professional. I am always comfortable taking my cars there for scheduled and unscheduled maintenance, confident that my cars are in good hands! Justin, tell your colleagues to post their photos as well. Can't always remember a name! Thanks to all of you! More
by SAINTTABASCO1
Employees Worked With
Justin Kielma
April 30, 2019
Friendly and great service I had a great experience shopping at Mazda Joliet. Everyone was extremely friendly and willing to help. There was no issue test driving with out hassl I had a great experience shopping at Mazda Joliet. Everyone was extremely friendly and willing to help. There was no issue test driving with out hassle and never felt pressured. More
by Lizzie
April 29, 2019
Friendly and professional service. Justin was professional and solved my problem. He also provided a loaner while my vehicle was being repaired. Though the repairs took longer than expe Justin was professional and solved my problem. He also provided a loaner while my vehicle was being repaired. Though the repairs took longer than expected the loaner car was there for my use. Work was done right the first time. More
by DOWNEY.MARK
Employees Worked With
April 26, 2019
Jerry is a wonderful salesman! Jerry is the best! Very helpful and kind! He took the time to explain everything in detail and made me feel very comfortable in shopping without my h Jerry is the best! Very helpful and kind! He took the time to explain everything in detail and made me feel very comfortable in shopping without my husband along. More
by SKICATZ1
Employees Worked With
April 26, 2019
Friendly & knowledgeable I am extremely happy with the service I receive at Hawk Mazda. Justin was very knowledgeable and friendly. Great team at Hawk Mazda of Joliet. I am extremely happy with the service I receive at Hawk Mazda. Justin was very knowledgeable and friendly. Great team at Hawk Mazda of Joliet. More
by J. Groves
Employees Worked With
April 25, 2019
Very good experience I went in to get some new tires and everything went well. The price was very fair and the service was done right. I'm very happy with my tires. I went in to get some new tires and everything went well. The price was very fair and the service was done right. I'm very happy with my tires. More
by SNC12298
April 23, 2019
Excellent service. We had problems starting our car. The service adviser found that the battery in the transmitter had to be replaced. The 5K service was completed as on We had problems starting our car. The service adviser found that the battery in the transmitter had to be replaced. The 5K service was completed as on time promised, and we got a free car wash. More
by ESBENSENH
Employees Worked With
April 21, 2019
Cobalt James was really friendly and very professional. He helped me with all of the paperwork and made me feel welcome and like a valued customer. The sale James was really friendly and very professional. He helped me with all of the paperwork and made me feel welcome and like a valued customer. The sale was quick with no issues. More
by Vgonz777
Employees Worked With
April 19, 2019
It was good For the first time in long time we found a great salesman very up front and truthful he listened to us and worked with us i will refer him most defin For the first time in long time we found a great salesman very up front and truthful he listened to us and worked with us i will refer him most definitely hands down thank you Jerry for caring. And he's very funny and cool. More
by Kenmartin
Employees Worked With
