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Hawk Mazda
Plainfield, IL
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,995 reviews
September 27, 2023
James is very easy to deal with. He responds promptly to texts, emails and calls, both before and after the sale. Hawk has a large inventory compared to other dealers in the area. He responds promptly to texts, emails and calls, both before and after the sale. Hawk has a large inventory compared to other dealers in the area. I would recommend Hawk Mazda. More
by Hdroche
Employees Worked With
September 24, 2023
I need the navigation sd card to be able to use the navigation feature for my 2023 CX-30. No one has helped me with that. navigation feature for my 2023 CX-30. No one has helped me with that. More
by DRMILLSAP
Verified CustomerSeptember 24, 2023
Dan was extremely helpful and instrumental in our decision to buy a Mazda from this dealership. Having had poor experience at other Mazda dealerships, Dan quickly gained our trust through his knowled decision to buy a Mazda from this dealership. Having had poor experience at other Mazda dealerships, Dan quickly gained our trust through his knowledge, patience and customer focus. He was never pushy during the buying process and offered us a great deal upfront thereby eliminating unnecessary haggling. Would highly recommend working with Dan and Hawk Mazda. Will surely come back for our future car purchases here. More
by Anjali J
Employees Worked With
September 23, 2023
Great service! Jerry was very knowledgeable and took great care of us. Would definitely buy from him again. Jerry was very knowledgeable and took great care of us. Would definitely buy from him again. More
by KARILETKO22
Employees Worked With
September 23, 2023
Vince is kind and professional. As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my ca As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my car. The technician sending us a video on my car is also a great feature that helps me understand what’s being done to my car and why. More
by Naty
September 22, 2023
Super friendly and fast . thank you so much for all your patience. Helpful, and very courteous with me the whole time. Appteciate it thank you so much for all your patience. Helpful, and very courteous with me the whole time. Appteciate it More
by innaplungu
Employees Worked With
Vincent Jordan
September 22, 2023
It was a great experience. We were able to do most of our documentation over call and email. Everything was ready even before I reached the dealership. We were able to do most of our documentation over call and email. Everything was ready even before I reached the dealership. More
by abhishekak
September 21, 2023
This is my second lease. They always make it a quick and easy process in the service department . I will return again. They always make it a quick and easy process in the service department . I will return again. More
by KELLYR728
Employees Worked With
