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Hawk Mazda
Plainfield, IL
1,998 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,998 reviews
December 02, 2022
Everyone was friendly. I admire that you’re weren’t pushy. We were offered a good deal after going to couple other dealers. I admire that you’re weren’t pushy. We were offered a good deal after going to couple other dealers. More
by Ajkocher46bergie
Employees Worked With
November 30, 2022
Had a great experience working with James. Communication was good and I felt they were fair with no surprises during negotiations. Communication was good and I felt they were fair with no surprises during negotiations. More
by Dtmajor17
Employees Worked With
November 28, 2022
Very good working, fast service , explaining about car problem’s what needs to do . 100% problem’s what needs to do . 100% More
by julita
Verified CustomerEmployees Worked With
November 26, 2022
Very friendly service and sales staff. Couldn’t duplicate our problem, but kept us informed while the car was in service. Also provided us a very nice loaner. Couldn’t duplicate our problem, but kept us informed while the car was in service. Also provided us a very nice loaner. More
by mjditola
November 25, 2022
Good service, with plenty of communication. They were very prompt with my scheduled service and friendly every time I dealt with them. They were very prompt with my scheduled service and friendly every time I dealt with them. More
by MZANZOLA
Employees Worked With
November 24, 2022
Great service center, great you as soon as you walk through the door. They let you know step by step what they are going to do and explain everything. Then when you are done you will get a video from t through the door. They let you know step by step what they are going to do and explain everything. Then when you are done you will get a video from the mechanic on the things he/she went over. Even when there is nothing wrong they tell you all the things they checked and if they found something or not . I was very pleased with the level of service they have at Hawk Mazda. They even had complementary coffee and pastries while you wait. More
by ttonne72
Employees Worked With
November 22, 2022
I received excellent service as usual ! !! Friendly and fast staff, as usual. I would highly recommend. !! Friendly and fast staff, as usual. I would highly recommend. More
by taylors
November 21, 2022
I am always graded promptly and with friendliness. The service bag is always spotless and the waiting area is comfortable with snacks available. The customer service is friendly and comprehensive. The service bag is always spotless and the waiting area is comfortable with snacks available. The customer service is friendly and comprehensive. More
by Nejudevine
Employees Worked With
