Hawk Nissan of St. Charles
St Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I bought the car on a Friday had to bring it back on a Saturday. It's sat until Monday. I didn't get it back until Wednesday and it wasn't fixed. They had to order part. Why would it sit from Saturday unt Saturday. It's sat until Monday. I didn't get it back until Wednesday and it wasn't fixed. They had to order part. Why would it sit from Saturday until Monday? There was no reason I should've left it on a Saturday brought it in this past Wednesday set for two hours while they fixed it and they failed to tell me I needed to bring in both key fobs to be programmed so I had to make a trip back today to have my second key programmed. It's a 40 minute drive for me to your dealership so it was frustrating to have to go back three times for the same issue other than that the issue has been resolved and the car is fine. It's just the Service and the multiple trips that I'm not completely satisfied with. More
I have always been happy with the service and personnel assisting me. They have been concerned that I receive the appropriate work on my car without pushing things I don’t need. As a Senior, that is import assisting me. They have been concerned that I receive the appropriate work on my car without pushing things I don’t need. As a Senior, that is important to me. I have been assisted many times by Andrew Panegasser. He is always friendly and helpful. I trust recommendations that he has for service that my car needs. More
I was a day early for my appointment, but was able to get rescheduled anyway, the issues I cane in for were addressed and I am happy with the work completed rescheduled anyway, the issues I cane in for were addressed and I am happy with the work completed More
I always have a good experiencr. Andy and Sonny are both knowledgeable and professional. I met Andy 14 years ago when I bought my 350z. Andy knows his stuff. Andy and Sonny are both knowledgeable and professional. I met Andy 14 years ago when I bought my 350z. Andy knows his stuff. More


