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Hawk Nissan of St. Charles

St Charles, IL

Overview
Employees
Reviews
Vehicles
4.9
186 Reviews
Hawk Nissan of St. Charles is proud to be your Nissan dealer near you. We take great pride in helping our customers find the perfect vehicle they need at an affordable price. Whether you’re looking for a brand-new Nissan or you prefer a used option, you’ll find exactly what you’re looking for at our dealership. We carry a full selection of the newest Nissan models, as well as a vast array of reliable pre-owned models that allow you to drive off our lot with a vehicle you can rely on to get you wherever you need to go. Regardless of which vehicle you choose, our finance team is ready to help you find the best financing or leasing plan.
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2535 E Main St

St Charles, IL

60174

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Showing 186 reviews

June 07, 2026

Andy has always been an excellent service coordinator- honest and thorough with customers. Rito has been my mechanic for many yrs and is also always trustworthy and thorough. More

by PMENINI
Recommend Dealer
Yes
Employees Worked With
Andy and Rito
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your thoughtful feedback and continued trust in our team! We’re delighted to hear your kind words about Andy and Rito. They both take great pride in providing honest, thorough, and dependable service, and it means a lot to know their efforts have made such a lasting impression on you over the years. We truly appreciate your loyalty and look forward to continuing to take great care of you and your vehicle! ~The Hawk Nissan Team

June 05, 2026

I was late to my appointments 10 minutes however staff did take me in without any questions . I have a fleet vehicle so services are dictated by my company. The only think I asked is for the car to be cle More

by Urvashi_sitapara
Recommend Dealer
No
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Jun 16, 2026 -

Hawk Nissan of St. Charles responded

Thank you for taking the time to bring this to our attention. We take all feedback into consideration and will keep this in mind for the future. ~The Hawk Nissan Team

June 05, 2026

In and out with no issues, very good people, nice to deal with, very friendly More

by FORBESMIKE133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your kind feedback! We're glad to hear your visit was smooth and efficient and that our team made the experience easy and enjoyable for you. Providing friendly, hassle-free service is always our goal, and we appreciate you taking the time to share your experience. We look forward to seeing you again! ~The Hawk Nissan Team

June 05, 2026

Great service from the ream at hawk as always. Never a problem since I have been coming here. Tony and the service team are great. More

by GARYWILEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, Andy, and Tony
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your continued trust and loyalty! We’re delighted to hear that you’ve consistently received great service during your visits. It’s especially wonderful to know that Tony and the rest of the service team have made a positive impression. We truly appreciate your kind words and look forward to continuing to provide you with reliable, hassle-free service for many years to come. ~The Hawk Nissan Team

June 04, 2026

Tires replaced and aligned - as always, service was great - Andy took care of everything in a friendly, courteous, and professional manner. More

by COUNTRYMAN828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service dept
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your continued trust in our team! We're glad to hear your tire replacement and alignment went smoothly and that you received the consistently great service you’ve come to expect. We especially appreciate your kind words about Andy—he’ll be happy to know his friendly, courteous, and professional approach made a positive impact on your visit. We look forward to serving you again in the future! ~The Hawk Nissan Team

June 04, 2026

Everything went well and took the 75 minutes Drew told me it would take. He also had it washed vacuumed and tuned my new I phone. More

by KEVIN-F-FITCH
Recommend Dealer
Yes
Employees Worked With
Drew Gasserpane exceptional attention 1 recall2 oil change 3 rotation. Even the cashier remember ed my credit saving me money. All around great treatment!
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your great feedback! We’re happy to hear everything went smoothly and that the service was completed right within the estimated 75 minutes Drew provided. It’s great to know he went the extra mile by having your vehicle washed and vacuumed and assisting with setting up your new iPhone. We appreciate you choosing us and look forward to helping you again in the future! ~The Hawk Nissan Team

June 04, 2026

Very clean and everyone was very professional Very happy with the service. Always brought my car there. Never have to worry about My repairs getting fixed More

by erat711
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your kind review and continued trust in our team! We're delighted to hear that you've consistently had positive experiences with us and that our clean facility, professional staff, and quality service keep you coming back. Knowing that you feel confident in our ability to properly diagnose and complete your repairs means a great deal to us. We truly appreciate your loyalty and look forward to providing you with dependable service for many years to come. Thank you for choosing Hawk Nissan!

June 03, 2026

I've been a customer for of Nissan for 15 years and counting because of your excellent customer service Andy always takes care of his customers and I trust him he is the reason I keep coming back all o More

by marjoriehenton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy service department
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Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for your incredible loyalty and for being a valued customer for the past 15 years! It means so much to us to know that our commitment to excellent customer service has earned your continued trust over the years. We're especially grateful for your recognition of Andy—he truly cares about his customers, and we're thrilled to hear that his dedication and professionalism have made such a lasting impact on your experience. We'll be sure to share your kind words with him and the rest of our team. Thank you for your continued support, and we look forward to serving you for many more years to come! ~The Hawk Nissan Team

May 31, 2026

New to the dealership after leaving Gerald Nissan as their mechanic work and customer service is not very good. Easy to make appointment with Hawk, friendly staff, understanding, love the video of the i More

by GRAMMANIN1
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you for sharing your experience and for giving Hawk Nissan the opportunity to earn your business. We're delighted to hear that scheduling your appointment was easy, that our team made you feel welcome, and that you appreciated the inspection video. We believe transparency and clear communication are important parts of the service experience, so it's great to know those efforts stood out to you. We're also pleased that we were able to get you back on the road with a shorter wait time. We truly appreciate your trust and look forward to continuing to provide the level of service you deserve for many visits to come. ~The Hawk Nissan Team

May 30, 2026

Patient understanding with my situation and they work with you as they can also affordable don't treat you like a number just awesome services More

by MOD1569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Report | Print
Jun 08, 2026 -

Hawk Nissan of St. Charles responded

Thank you so much for your kind words! We're grateful for the opportunity to assist you and are pleased to hear that our team was patient, understanding, and able to work with your situation. We believe every customer deserves personalized attention and respect, and we're glad you felt valued rather than just being treated like a number. Your feedback means a lot to us, and we're happy to know you found our service both helpful and affordable. We truly appreciate your support and look forward to helping you again in the future! ~The Hawk Nissan Team

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