Hawthorne Chevrolet

Not honest at all. I scheduled an appointment for a full diagnostic on the Engine. I asked the tech to let me know if the engine had problems as the check engine was on and another Mecanic had recommended m diagnostic on the Engine. I asked the tech to let me know if the engine had problems as the check engine was on and another Mecanic had recommended me to get a new car due to too many issues related to the engine and the total cost would be more than the car value. The Chevrolet tech let me know that one injector was bad and needed to be change and promised that was the only issue. The car was repaired there and when I picked it up the light was still on. The tech then said it was a sensor and ran some codes. Then days later he said because of the bad injectors it impacted the cat converters. Being that you guys make these cars and know and understand the mechanical part the tech did not know about the cat converters being bad? What about the full diagnostic did not show the problem? What about informing the client the truth about the result that may happen when the engine leaks? I’m very upset and disappointed. The total cost to fix the injectors and converters will cost me more than the car value like the other Mecanic said. If I was told the truth I would have purchased a new car! But you guys did not care about me spending the money fixing something that’s was not going to repair the problem. You just wanted to make your repair to meet your sales goals. Very dishonest! I took my car there because I felt Chevrolet would give me a honest diagnostic vs a local Mecanic in town. I would never recommend this place and hopefully the owners of this dealership are aware of how you make business! More

I have been very pleased with JR. I have leased 2 cars from him & bought 2. He is a great salesman & easy to work with. from him & bought 2. He is a great salesman & easy to work with. More

I always get the best quality service from the location. The staff is always helpful and knowledgeable...and the building is always clean and inviting upon arrival. The staff is always helpful and knowledgeable...and the building is always clean and inviting upon arrival. More

I needed help because of Covid, I am compromised, and Mike set me up in a completely disinfected office all by myself. Service was quick! Thanks Mike! Mike set me up in a completely disinfected office all by myself. Service was quick! Thanks Mike! More

Roland was very helpful and pleasant to deal with. I have bought a number of cars from Hawthorne Chevrolet up to this point, will continue bought a number of cars from Hawthorne Chevrolet up to this point, will continue More

This is my second traverse from Hawthorne Chevrolet and working with Dennis Johnson. He is he is terrific! Excellent customer service, very friendly, knowledgeable and he makes it the best buying experienc working with Dennis Johnson. He is he is terrific! Excellent customer service, very friendly, knowledgeable and he makes it the best buying experience. I would highly recommend Dennis & Hawthorne Chevrolet to family and friends. More

They always treat my wife and I like royalty. Thank you. Our Sales Associate Bobby Madden is a professional & removes the stress. This is our 7th vehicle from Hawthorne Chevy Our Sales Associate Bobby Madden is a professional & removes the stress. This is our 7th vehicle from Hawthorne Chevy More

This dealership was excellent in providing me a leased vehicle. Mr. Madden offered me a great deal. I will definitely recommend this dealership. Highly recommend. vehicle. Mr. Madden offered me a great deal. I will definitely recommend this dealership. Highly recommend. More

Very courteous, professional friendly and knowledgeable ! responsive and fast service too. Waiting are was comfortable, decent free WiFi and not crowded, ample social distance and quite clean. responsive and fast service too. Waiting are was comfortable, decent free WiFi and not crowded, ample social distance and quite clean. More

Service was great. Did not have to wait long for service. Explain what they were gong to do and were told there was a recall and they would take care of it service. Explain what they were gong to do and were told there was a recall and they would take care of it More