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Hawthorne Chevrolet
Hawthorne, NJ
5,371 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,371 reviews
June 03, 2017
Used car sales I have bought now 3 trucks from J R Gray. He is efficient, professional & honest. I woukd not buy anywhere else. Highly recommend! Excellent service I have bought now 3 trucks from J R Gray. He is efficient, professional & honest. I woukd not buy anywhere else. Highly recommend! Excellent service More
by Matthew3199
June 02, 2017
Memorial Day Weekend Purchase of (2) Cars We recently purchased (2) vehicles at Hawthorne Chevy, this past Memorial Day Weekend. Overall I will comment that the dealership was friendly and hag We recently purchased (2) vehicles at Hawthorne Chevy, this past Memorial Day Weekend. Overall I will comment that the dealership was friendly and haggling was kept to minimum. My one comment is that they are very busy and did not have enough sales coverage. For them that is a good thing. For me, I felt as though the personal touch was severely lacking. After all I did purchase (2) vehicles. My salesperson was new and while he was friendly, the lack of focus (to me and family) was lacking. There were constant interruptions, whether it was due to another customer he was working with or someone at the dealership asking him a question about another deal, was not professional or courteous. I expect to be handled differently and would appreciate more attention. BTW...both times i visited we had appointments. I think you need to address working on common courtesies and polish. Please Note: General Manager Jeff was excellent!!!! More
by Matt
Employees Worked With
Jeffery Mays
June 02, 2017
Pleasant This is the second truck in two years and both times it was all about my wife and I. Every insensitive was put towards our purchase and when compared This is the second truck in two years and both times it was all about my wife and I. Every insensitive was put towards our purchase and when compared to another dealership the price was better. We love our Tahoe and Mr DeSimone walked us through every aspect of the truck and set it up what a pleasure. We will be back in four years to purchase another truck thanks Hawthorne chevy and Robert c u in four.👍 More
by Stef8con
May 27, 2017
No follow up I was very frustrated by two issues. First, I very clearly explained that I wanted an assist step put on the car that day, however was only informed I I was very frustrated by two issues. First, I very clearly explained that I wanted an assist step put on the car that day, however was only informed I would have to come back to have it installed another time. It's an hour or more each way for me. I did not appreciate being miss led. Second, my follow up requests for the step to be shipped to a more convenient dealer for installation there was not addressed. I called and emailed many times, but no one ever followed up. More
by phewil
Employees Worked With
Bob Whetham, Ryan Mays
May 23, 2017
Excellent Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole pr Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole process was very easy More
by Forti514
May 18, 2017
Knowledgeable and experienced staff Frank was extremely professional and friendly as soon as I walked into the show room he understood what I was looking for and didn't waist my time Frank was extremely professional and friendly as soon as I walked into the show room he understood what I was looking for and didn't waist my time More
by Joseph
Employees Worked With
May 17, 2017
"JR is Phenomenal" I was recommended by a family friend to speak with JR about a car inquiry. JR walked us through the process of leasing as well as the financing option I was recommended by a family friend to speak with JR about a car inquiry. JR walked us through the process of leasing as well as the financing options. He was an amazing salesperson who worked with my budget as well as ensuring I received a great vehicle. I will definitely recommend him to anyone and I look forward to working with him in the future! More
by reneevanet
Employees Worked With
May 11, 2017
Courteous and Professional Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and ac Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and accommodating. A pleasure dealing with everyone. More
by cookiescar
Employees Worked With
May 04, 2017
Great Experience Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importa Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importantly, they know how to address their customer's needs both when purchasing a vehicle and having it serviced. So far I've purchased three cars at Hawthorne. Certainly check out other dealers. You'll find that many are rather pushy and don't genuinely care about their potential customers, unless there's a sale involved. Not only does Hawthorne have a larger selection, they know how to accommodate all of their customer's desires. P.S. The cappuccino is also pretty darn good too ! More
by RalphieBoy
Employees Worked With
May 03, 2017
Happy Customer I would definitely recommend Hawthorne Chevrolet to anyone interested in purchasing a used vehicle! John was extremely courteous and very helpful. He I would definitely recommend Hawthorne Chevrolet to anyone interested in purchasing a used vehicle! John was extremely courteous and very helpful. He was truthful and helped answer a lot of questions that I had as a 1st time buyer! More
by jennifer13
Employees Worked With
