Back

Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,359 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
Contact Dealership

1180 Goffle Road

Hawthorne, NJ

07506

Directions

By Type

Showing 5,359 reviews

June 12, 2016

A pleasure to do business with. I just got a 2016 Chevy Tahoe LT Luxury package. My salesman was James Gary or J.R. How he introduced himself. Working with him and Jeff the From Mana More

by R.Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mays
Jun 13, 2016 -

Hawthorne Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new Tahoe LT! JR and Jeff are assets to Hawthorne Chevrolet, and it is encouraging to hear they impressed you by delivering our trademark service. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Kind Regards, Jeff Mays GM, jmays@hawthornechevrolet.com | Hawthorne Chevrolet

April 16, 2016

My first service at Hawthorne Cheverolet. Great expierience getting my Vette serviced. The mechanic was great! He explained everything to me in detail and gave me future reccomendations. Total More

by Jenet
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2016 -

Hawthorne Chevrolet responded

Jenet, thank you for sharing this great feedback with us. We feel our service department is what makes Hawthorne Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Jeff Mays GM, jmays@hawthornechevrolet.com | Hawthorne Chevrolet

March 18, 2016

4 hours for a battery! I had to wait 4 hours for them to diagnose and replace my known bad battery under warranty. 90 minutes for diag with their system was fair but the ext More

by Purplegoat88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
June 24, 2015

Bad Service take your money & run My mom went because of water on her floor when she used her air conditioner. They said after checking it was repaired and was just a clogged drain lin More

by Jim L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NOT SURE
Jun 29, 2015 -

Hawthorne Chevrolet responded

Jim, I am concerned by this review, partly due to the fact that this is not based on a personal experience. I would be happy to communicate directly with your mom who claims to have had a poor experience. Please know that customer satisfaction is our top priority, and we take it very seriously. If you have any questions, please feel free to contact me. Sincerely, Jeff Mays GM, jmays@hawthornechevrolet.com

May 30, 2015

buy a new truck James is the best salesman I've ever dealt with. So friendly and quick with any answers you need. Will get you the best price on the car or truck you More

by fatsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

Hawthorne Chevrolet responded

Congratulations on your new truck, Fatsy! At Hawthorne Chevrolet, we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that James was able to show you the knowledgeable and personalized service you deserve. Thank you for your business and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials.  Best regards, Jeff Mays GM, jmays@hawthornechevrolet.com

May 10, 2015

Wonderful experience at Hawthorne Chevrolet I was very pleasantly surprised by my experience at Hawthorne Chevrolet. My salesperson Tom Verheeck was very pleasant and professional throughout the More

by al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Verheeck
May 11, 2015 -

Hawthorne Chevrolet responded

Thanks so much for this great review and congrats on your new Chevy! I am happy to hear that the time spent with Tom was a pleasing experience. We pride ourselves on the high level of our service excellence. We appreciate your recommendation and if you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Also, be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives.  Best regards, Jeff Mays GM, jmays@hawthornechevrolet.com

March 25, 2015

Hawthorne Chevy is the place that fits your vehicle needs! If you are in the market for a New Chevrolet or used vehicle Hawthorne Chevrolet is where you need to go to! I will recommend this place to everyone I More

by alisonsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Braschi
Mar 25, 2015 -

Hawthorne Chevrolet responded

Alison, thank you for taking the time to write this great review about your car buying experience at Hawthorne Chevrolet. Rob is a great people person and truly a great asset to our team. He strives to create a positive buying experience for every customer. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thank you so much for your recommendation as well. We look forward to assisting you with your future sales and service needs. Best, Jeff Mays GM, jmays@hawthornechevrolet.com

March 22, 2015

Phenomenal Experience at Hawthorne Chevrolet!!!!!!! The car buying process was a phenomenal one at Hawthorne Chevrolet. I have bought vehicles in the past but I had never experienced such a great experi More

by ericrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffrey Mays
Mar 25, 2015 -

Hawthorne Chevrolet responded

Eric, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Hawthorne Chevrolet, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Arnie was able to show you dedicated and personalized service. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience. We understand that buying a car is an important decision and we are honored that you chose Hawthorne Chevrolet. Please feel free to contact us if you have any questions about your new purchase. Best, Jeff Mays GM, jmays@hawthornechevrolet.com

March 21, 2015

Best Car Shopping Experience! I purchased a 2014 Chevrolet Malibu from Bobby Madden. I had an amazing experience from the time I walked into the dealership until the time I walked More

by melissadematteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Mays
Mar 25, 2015 -

Hawthorne Chevrolet responded

Melissa, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Bobby, Jeff, Carrie were so positive. They are truly great assets to our team! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jeff Mays GM, jmays@hawthornechevrolet.com

December 10, 2013

WORST DEALERSHIP EVER... From the beginning nothing but problems with this dealership. Twice now when our new vehicle was brought in for service the employees damaged the vehicle. This last experience was More

by drhodes007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph De Cangi, Ryan Mays
Dec 10, 2013 -

Hawthorne Chevrolet responded

Mr. Rhodes, we would like you to know that your feedback has been taken into account by our team and upper management. We apologize that you do not feel as though you received Hawthorne Chevrolet's signature quality and professional service during your visits to our Service Department. Our team works incredibly hard to provide our guests with an exceptional experience and it saddens us that we have lost your business. While our attempts to rectify the situation did not satisfy your demands, we continue to stand by our phenomenally hard working team and their work. Again, please know that we regret to lose you as a customer and wish that the outcome of your multiple visits had been more rewarding. Regards, Thomas Pasquazi - GM, tapasquazi@hawthornechevrolet.com, (973) 427-1560

...
527
...