3,026 Reviews of Hawthorne Chevrolet - Service Center
Very good experience. Comfortable waiting area, friendly staff and short waiting time. Would highly recommend! Comfortable waiting area, friendly staff and short waiting time. Would highly recommend! More
The staff was professional and courteous. They were great with communication they called me when the parts came in and when the job is completed which was the same day. They were great with communication they called me when the parts came in and when the job is completed which was the same day. More
The people working at HC are polite. The waiting room is clean & comfortable. The service is very good. The waiting room is clean & comfortable. The service is very good. More
Had pre-arranged several times (confirmed) a courtesy shuttle to work and when I checked in with vehicle no one seemed to be aware that I needed a ride down the street (less than 1 mile) I was asked to w shuttle to work and when I checked in with vehicle no one seemed to be aware that I needed a ride down the street (less than 1 mile) I was asked to wait in Waiting Room while they “ “ located their driver”, no one came to look for me.?I had to call my boss to pick me up to get me to work on time-I even looked for the person that checked me in to tell him I couldn’t wait or I WOULD BE LATE FOR WORK, but he was no where’s to be found. Very disappointing as I had confirmed this several times. I wouldn’t go back to this dealership AGAIN! More
No problems all went well on time service manager was very helpful car returned in perfect condition very helpful car returned in perfect condition More
In and out, knowledgeable staff. Just wish DEF fill up was included with oil change. Just wish DEF fill up was included with oil change. More
Thanks Steven and the service department for always taking me in the very last minute and doing an outstanding job 👏 👍 taking me in the very last minute and doing an outstanding job 👏 👍 More
Great service and professional and clean facility,Steve Kochan always takes time to make sure every problem is resolved and the customer is satisfied. Kochan always takes time to make sure every problem is resolved and the customer is satisfied. More
Hawthorne is the most professional dealership out there. Both sales and service always take great care of my family’s vehicle and repair needs. Both sales and service always take great care of my family’s vehicle and repair needs. More
Helpful attentive on time kind and organized service department. I recommend to other friends. Will purchase other vehicles from Hawthorne Chevrolet. department. I recommend to other friends. Will purchase other vehicles from Hawthorne Chevrolet. More