Hawthorne Chevrolet - Service Center

I had a mixed experience with this team. Generally I think they run a solid operation, but with the COVID factor, parts were back ordered and my service dragged on for 3 1/2 months. I had bad diesel wh think they run a solid operation, but with the COVID factor, parts were back ordered and my service dragged on for 3 1/2 months. I had bad diesel which required basically a rebuilt engine. Fine - it was a lot of work but when I finally picked it up, it only had 1/8 tank gas, the check engine light came on almost immediately along with a a low coolant level and there was a newly acquired vibration. Felt like they could have been great, but their customer service definitely needs some work. Their communication was weak and left me feeling like a low priority. These issues held them back from a higher rating from me. Wish it was a better experience for all our sakes. More

Mike is always communicative and helpful. Always efficient from check in and pick up. Thanks. efficient from check in and pick up. Thanks. More

There’s is no better place to take care of my vehicle; service team is great and prices are competitive. service team is great and prices are competitive. More

Everyone this helpful knowledgeable the place is clean I am very comfortable bringing my truck for service am very comfortable bringing my truck for service More

Quick to help with my urgent car problems. The night-drop off is very convenient as well. off is very convenient as well. More

Easy to schedule online, a quick service, was in and out with no issues. Satisfied with the service. with no issues. Satisfied with the service. More

Good experience with rep and services Took car on time Good experience with rep and services Took car on time and out in time mentioned Good experience with rep and services Took car on time and out in time mentioned More

Always satisfied with service department. Everything was done to my expectations and completed on time. done to my expectations and completed on time. More

They took the van as scheduled and had the inspection and oil change done along with a tire rotation guickly. oil change done along with a tire rotation guickly. More