Hawthorne Chevrolet - Service Center

Stephen Kochan is terrific to work with. Very accommodating and attentive to the problem. They persevered and found the problem and made the needed repair. accommodating and attentive to the problem. They persevered and found the problem and made the needed repair. More

So far there are no problems. I am very satisfied with the service department courteous prompt and makes you feel like part of the family. the service department courteous prompt and makes you feel like part of the family. More

Courteous and professional service, minimal wait time.The sales staff accommodated me while I was waiting. I did look at a couple of cars while I was there. And will probably return when it’s time to turn in sales staff accommodated me while I was waiting. I did look at a couple of cars while I was there. And will probably return when it’s time to turn in my lease More

Fit me in quick when I was leaving a big trip. just had an oil change but they were nice and professional! Would definitely recommend them to both GMC and Chevy autos. an oil change but they were nice and professional! Would definitely recommend them to both GMC and Chevy autos. More

I’m not happy with the experience I received two weeks ago. I took my certified truck to get service, I had an issue with my back tires and I was told there was nothing wrong with the truck. I asked the s ago. I took my certified truck to get service, I had an issue with my back tires and I was told there was nothing wrong with the truck. I asked the service manager who took care of my appointment to send me an email stating the service department didn’t find anything wrong. The problem is still their and I haven’t received an email or any follow up. Since I purchased the truck I ask the salesman to get me the vehicle manual that was missing from when I got the truck and I was promised that I would get it in the mail and I haven’t received it. I called the office and got no response from my request. Overall my experience has been horrible, the lack of communication and service is extremely upsetting. More

My 2018 Equinox is well taken care of at Hawthorne Chevrolet. It's easy to schedule service online. The waiting area is super clean and comfortable. My oil change and tire rotation were done in under Chevrolet. It's easy to schedule service online. The waiting area is super clean and comfortable. My oil change and tire rotation were done in under an hour. Everyone is very friendly and helpful. More

The dealership is ok. GM failure to provide the needed part for 3weeks now is not. Casts doubt on a purchase of a GM product in the future.. part for 3weeks now is not. Casts doubt on a purchase of a GM product in the future.. More

They make an effort to satisfy the customer and are very accommodating. Corrected the brake problem with my car and I am confident that the work done was of high quality. You will pay top dollar but will accommodating. Corrected the brake problem with my car and I am confident that the work done was of high quality. You will pay top dollar but will be satisfied. More

I received prompt and courteous service from Greg at Hawthorne Chevrolet. The service group was able to fix the acceleration problem with my car the same day. Very happy with the service there. Hawthorne Chevrolet. The service group was able to fix the acceleration problem with my car the same day. Very happy with the service there. More

Very clean shop, polite and helpful staff. Good communication with the customer. Have very quick turnaround with most work. Very open about costs and warenty information. communication with the customer. Have very quick turnaround with most work. Very open about costs and warenty information. More