Hawthorne Chevrolet - Service Center

Always very friendly service. The staff is super helpful and attentive. I always have a great experience at this chevrolet location and i love my 2020 equinox and attentive. I always have a great experience at this chevrolet location and i love my 2020 equinox More

Did a good job explaining the issue and keeping me aware of the status of my vehicle. Worked in a very timely manner. Good work of the status of my vehicle. Worked in a very timely manner. Good work More

Mike did a great job collecting the facts about my concerns and arranged a convenient appointment day. Provided great follow up and follow through. Service department has always been great. . concerns and arranged a convenient appointment day. Provided great follow up and follow through. Service department has always been great. . More

From the time of booking, thorough a re-scheduling, to the day of service everyone was responsive, courteous, and delivered a high quality service experience. the day of service everyone was responsive, courteous, and delivered a high quality service experience. More

Hawthorne Chevy is an excellent dealership to do business with sales and service. The representatives are very helpful and knowledgeable. My experience is always excellent with sales and service business with sales and service. The representatives are very helpful and knowledgeable. My experience is always excellent with sales and service departments. More

Very disappointing experience. Very disappointed customer! Totally unprofessional. You Quoted a price and then upped that price by $248.99 when the car was in the midst of repairs. You scheduled customer! Totally unprofessional. You Quoted a price and then upped that price by $248.99 when the car was in the midst of repairs. You scheduled an appointment and canceled it when I arrive there. You didn’t even have the part in stock. Meanwhile my daughter and I had to make adjustments in our day to drop off a car for this appointment. On the second appointment after you change the price once again you didn’t have the part in stock and had to delay another day. That’s not Customer Service. When you schedule appointments you should make good at those appointments. You should have your parts in stock for the appointment. And you shouldn’t quote anybody a price and then change the price when the car is in pieces. More

This dealership has always gone the extra mile to satisfy the customer base. The service department has always come through with solutions to any issues. My service advisor Steve Kohan is second to none! He the customer base. The service department has always come through with solutions to any issues. My service advisor Steve Kohan is second to none! He along with the service manager are always available for any problem that may arise. More

Got plates put on in a timely and friendly manner. And now I want to know why I have to type out a minimum of twentyfi e words now I want to know why I have to type out a minimum of twentyfi e words More

Great personnel. Great service. Very friendly people. Great customer service. I wanna also thank the mechanic for doing a great Job and doing it right for my vehicle. Great customer service. I wanna also thank the mechanic for doing a great Job and doing it right for my vehicle. More

Service technician was courteous and helpful in explaining the proof was having and showed me an excellent solution . We had gone out on a test drive to o solve the problem. explaining the proof was having and showed me an excellent solution . We had gone out on a test drive to o solve the problem. More