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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,026 Reviews

3,026 Reviews of Hawthorne Chevrolet - Service Center

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April 21, 2021

Great personnel. Great service. Very friendly people. Great customer service. I wanna also thank the mechanic for doing a great Job and doing it right for my vehicle. More

by Biglui1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Potash
April 20, 2021

Service technician was courteous and helpful in explaining the proof was having and showed me an excellent solution . We had gone out on a test drive to o solve the problem. More

by JANDDVIDEO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Always a great experience and great communication, easy to make an appointment every time. Got my car back in a timely manner and pick up was easy. More

by VGMARTIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Service was fast they was customer friendly waiting room was clean and the check your whole vehicle out by oil change price good but they should give a free car wash with the oil change for that price More

by BEBRALT.TAYLOR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Very good at scheduling appointments and the service techs seem to ensure all the items are completed. Now new cars do not have next oil change ge stickers. Mine is older 2013 so they needed to be remin More

by STEVEN.P.COCHRANE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Absolutely fabulous I broke down at 5 am called service when they opened spoke to Mike he told me bring it in ASAP. It was so refreshing to speak to such a professional. He had the car fixed that afterno More

by TDD740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Happy I took my car to them, they provided prompt, quality service. They're friendly, professional, and offer good warranties on parts and service which is very important to me. More

by Rrharty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Mike is the best i always love to work w/him and the service department in general are always ready to make your visit easy More

by Ricardo H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Always a good experience here. I have brought numerous cars here and they are all very knowledgeable and helpful. Also ver friendly staff. Would recommend to people More

by rochman1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Mike and Steve are excellent custom service managers with much experience at the dealership and are trusted advisors. I have been dealing with Steve for almost 2 decades. More

by John.j.hagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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