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Hawthorne Chevrolet - Service Center

Hawthorne, NJ

4.7
3,025 Reviews

3,025 Reviews of Hawthorne Chevrolet - Service Center

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February 14, 2021

The service department has always met my service requests expeditiously. However, my 2021 Chevy Tahoe has been to service 4 times with only 4500 miles on the truck. Such a disgrace for an expensive vehicle. More

by ASCHIUSOLO2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Steve was professional very knowledgeable could not ask for a better service advisor kept me up to date on service being performed. Overall a great experience More

by COMPLETE666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Tsteven is an excellent employee, due to his grasp of the cars that he servises. I have a great trust and respect for him . Because he does it right the first time. More

by APKSYMIISLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Great customer service. Great dealership with reasonable prices and good quality of work. I highly recommend this dealership. We have been servicing our trucks for many years More

by Dvalj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

I was very satisfied with having my vehicle serviced. A part that had to be ordered arrived within days and communication during the process was great. More

by ZachH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

The dealership and staff was very helpful and kind. They took my car in and assessed it right away told me what they can do and offered me beverages as I waited. 5/5 More

by Mikeytomasetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

I had to get an oil change and tire balance it didn’t not take long I really appreciate that great place to get everything done More

by BIGRAN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Extremely professional,friendly and honest.treat people as friends not as customer.work was completed on time as told.follow up was as good as a Dr office gives . More

by Srroad6062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

While trying to repair my Cruze they broke the ignition switch and then charged me for them to fix what they broke. Very dissatisfied customer More

by Afonti3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Decangi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

My appointment was for 10 AM. I was taken immediately. In and out in less than an hour. Great job. Thanks guys! Keep up the good work. More

by JKINNEY2308
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Decangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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