Hawthorne Chevrolet - Service Center

I have brought my car in twice for a leak in my tire. The tire still is leaking. I even showed them where the leak is. The tire pressure has been low every time I get it returned to me but I was assured it w tire still is leaking. I even showed them where the leak is. The tire pressure has been low every time I get it returned to me but I was assured it was normal. It’s not, and it continues to lower as the days go by. I will have to bring it back this week. Maybe third time is a charm! More

As usual the service department was helpful and did what they were supposed to. The truck was serviced on time. The cashiers was very friendly and nice. The Parts was very helpful also they were supposed to. The truck was serviced on time. The cashiers was very friendly and nice. The Parts was very helpful also More

Hawthorne Chevrolet-not very good service. I went to the them for a sunroof issue 10 times at is was never fixed correctly the first. I left voice mails with upper management personnel and did not receive a them for a sunroof issue 10 times at is was never fixed correctly the first. I left voice mails with upper management personnel and did not receive a response. When I spoke to the salesperson, he was willing to help, but when I asked for resolution of the sunroof issue I was told that it was another department I had to go to. I was given the run around regarding the problem for about a year. Finally about a month ago, I alone had to call GM and that was what finally prompted the dealership to fix the issue. Thankfully the problem is resolved now but it was an ordeal for about a year. Thank you. More

Mike did a great job and followed all COVID-19 precautions. He identified the incorrectly received wiper blade did the fix himself in a drive by. precautions. He identified the incorrectly received wiper blade did the fix himself in a drive by. More

Service visit was convenient and efficient. Went for recall notice, job completed quickly and they found no further work needed. I found the overnight drop off works great for my schedule. recall notice, job completed quickly and they found no further work needed. I found the overnight drop off works great for my schedule. More

Always a pleasant and efficient visit here, the proverbial ‘service with a smile!’ Very convenient and never a long wait-thank you to the service dept! proverbial ‘service with a smile!’ Very convenient and never a long wait-thank you to the service dept! More

Excellent service by all personnel in the service department. Also, my salesman was extremely helpful throughout the entire purchase process. I would deal with him again on another vehicle inbthe fut department. Also, my salesman was extremely helpful throughout the entire purchase process. I would deal with him again on another vehicle inbthe future. More

Awesome experience. The turn around for repairing the transmission on our service vehicle was fast and with great communication. Thanks again for getting our truck back on the road quickly transmission on our service vehicle was fast and with great communication. Thanks again for getting our truck back on the road quickly More

Very quick and easy! I love that I’m able to text for an appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. More

WHEN I CALLED STEVE KOCHRAN IN THE SERVICE DEPT, HE GAVE ME A FAST APPOINTMENT AND ACCOMODATED WITH A LOANER CAR. THE SERVICE DEPT DID A GREAT JOB REPLACING THE WATER PUMP AND CATALYTIC CONVERTER. THANK ME A FAST APPOINTMENT AND ACCOMODATED WITH A LOANER CAR. THE SERVICE DEPT DID A GREAT JOB REPLACING THE WATER PUMP AND CATALYTIC CONVERTER. THANKS TO STEVE AND HIS SERVICE CREW. More